A
I’m writing because something happened during my dinner at your restaurant. My soup was cold, and that made things bad for me. I told the waiter I wanted a replacement quickly, but he said there was no point.
- something happened → an incident took place
- made things bad for me → caused me a great deal of inconvenience
- wanted → requested
- quickly → promptly
- no point → no justification
I’m writing because my online order arrived really late. This made life hard for me as it was a birthday gift. I wanted the company to send it sooner, but they didn’t.
- really late → significantly delayed
- made life hard for me → caused me considerable inconvenience
- wanted → requested
- sooner → at an earlier date
- they didn’t → the company failed to do so
I’m contacting you because the bus didn’t show up yesterday. This caused a big problem for me as I missed a meeting. I wanted the company to explain quickly, but they gave no answer.
- didn’t show up → failed to arrive
- caused a big problem for me → caused me a great deal of inconvenience
- wanted → requested
- quickly → promptly
- gave no answer → provided no response
I’m writing because the phone I bought from your store is broken. This has made things very bad for me since I need it for work. I wanted a replacement fast, but you refused.
- is broken → is defective
- made things very bad for me → caused me a great deal of inconvenience
- wanted → requested
- fast → urgently
- refused → declined
I’m contacting you because my food order was wrong. This made me very upset as I couldn’t eat what I paid for. I wanted the right meal sent fast, but nothing was done.
- was wrong → was incorrect
- made me very upset → left me extremely dissatisfied
- couldn’t eat what I paid for → was unable to consume the item purchased
- wanted → requested
- fast → urgently
I’m writing because my flight was cancelled at the last minute. This caused a big problem for me since I missed an important event. I wanted the airline to give me another ticket quickly, but they didn’t.
- was cancelled → was cancelled without prior notice
- caused a big problem for me → caused me considerable inconvenience
- wanted → requested
- quickly → promptly
- they didn’t → the airline failed to comply
I’m contacting you because the ticket you sent me didn’t work at the entrance. This made things bad for me as I missed the first part of the show. I wanted my money back fast, but the staff refused.
- didn’t work → was invalid
- made things bad for me → caused me considerable inconvenience
- missed the first part of the show → was unable to attend the beginning of the event
- wanted → requested
- fast → as a matter of urgency
I’m writing because the clothes I gave to your laundry came back stained. This made me very upset since they were new. I wanted them cleaned again quickly, but this didn’t happen.
- came back stained → were returned with stains
- made me very upset → left me extremely dissatisfied
- wanted → requested
- quickly → promptly
- this didn’t happen → this request was not fulfilled
I’m contacting you because I was charged for a month after I cancelled my gym membership. This caused a big problem for me as I had to pay twice. I wanted the money returned fast, but I was told no.
- was charged → was billed
- caused a big problem for me → caused me considerable inconvenience
- wanted → requested
- fast → as a matter of urgency
- I was told no → my request was declined