"What If" Questions
Adverse Action
Resources
Rating/Eligibility
Random
100

Where does coverage apply?

Our Auto policy extends anywhere in the US, our Territories and Canada.

100
When does score and eligibility need to be reran for an Initial Cancellation? 

When abatement criteria changes/updates 

100

Underwriter questions where to route a call/work, what resource guides us on that? 

Standard Work

100

What two eligibility factors does a converted Motorhome need to be eligible for a MH policy? 

Cooking and sleeping quarters 
100

If you cannot find a Travel Trailer's IRGs in the Online IRGs, what resource would you use to manually find them? 

Auto Rate Manual

200

If a driver is using their vehicle to deliver food 50% or less of the time, how would we write that? 

Personal Use

200

Can you appeal for a Standard offer? 

No

200

An Agent needs help finding the IRGs for a recreational vehicle, what resource would you use? 

Online IRGs

200

What Rule in the Rate Manual provides IRGs for vehicles that are 1970 and older? 

Rule 207

200

What is the difference between an at fault accident and a chargeable accident?

An at fault accident, the insured is at fault. Chargeable accident, insured is at fault and meets a dollar threshold amount of damages. 

300

Does coverage extend from a private passenger to a nonowned motorhome? 

Our auto policy will extend to a rented motorhome but if the insured would like higher liability limits or lower physical damage deductibles, then you would want to add the 6245 endorsement 

300

We received info to reverse AA after the term date of 2 policies, but 3 are still active. Can we reverse? 

Yes, but the 2 inactive policies will be reinstated with TOOF effective the date we received the info. 

300

What resource(s) would you use to answer coverage questions? 

Auto Policy Booklet 

AutoAnswers

300

Where would you find if a state uses the Violation dates or Conviction dates to determine eligibility?

AutoAnswers>Private Passenger>App Eligibility>MVR

300

Where can you find if a private passenger policy will extend coverage to a non-owned trailer?

Policy Booklet

400

Does physical damage coverage extend to a nonowned trailer? 

Liability will extend from the towing vehicle but we will only extend $2500 physical damage coverage. If they would like physical damage in excess of the $2500 policy limits, ERS, or lower physical damage deductibles then they would need to at the 6245 endorsement

400

What are the three options an Agent can appeal for? 

- Reduction in coverage

-Driver exclusion 

-Driver out of household 

400

What position in the class code in AZ would show us what level of AFD a customer has?

5th position

400

How would we write a UTV used on public roadways? 

As a private passenger 

400

What are three exceptions to the 30 day backdating rule?

  • Vehicles that have been sold
  • Corrections due to agent error
  • Vehicles that have been handled as a total loss

AutoAnswers>PPV>Policy Changes>Backdating

500

Do we rate for customizations/accessories on private passengers? 

No 
500
A recreational vehicle is offered a Standard offer because of no underlying auto policies in Mutual. The ATM mentions a PC Mutl Auto, what do you do? 

Confirm the PC Auto policy is in Mutl, if so, reverse.

500

Where can we find the conversion formula for converting electric horsepower to cc's for E Bikes?

Answers > Auto > Motorcycle > Applications – Eligibility > Vehicle and Vehicle Use

500

How long must a 2 Star policy remain 2 Star before moving to 3 Star? 

1 year

PG460-S02-03

500

Where can I find the eligibility guidelines for Motorhomes? 

Underwriting Eligibility References>Type of Vehicle>Rec Veh Program>MH

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