Legalities
This percentage late fee is charged per day on invoices unpaid after 7 days.
What is 0.50%?
This phase provides high-fidelity mockups via Figma, with two rounds of client feedback allowed.
What is the Design Phase?
The client must designate one of these individuals to consolidate all feedback.
What is a Single Point of Contact (SPOC)?
The standard warranty covers bugs and functional errors for this length of time post-launch.
What is 30 days?
Praella reserves the right to display case studies, sketches, and client work in these types of materials.
What are portfolios, websites, articles, and case studies?
To secure the kickoff date, the Agreement must be signed and the deposit paid by these two milestones.
What are the signed Agreement date and the deposit date?
Praella executes migrations in three stages: Initial Bulk, Pre-Launch Gap, and this final stage
What is Post-Launch Gap Migration?
Providing access credentials, media files, and approvals on time is part of this party’s responsibility.
Who is the Client?
If anyone outside of Praella edits the site during warranty, this happens.
What is the warranty is voided?
Emergency support after hours on weekends (Friday 5pm–Monday 8am) is billed at this hourly rate.
What is $500 per hour?
This many payments are outlined by default in the Payment Schedule, including the initial 40% deposit
What is four?
This process ensures old URLs point to the new site and minimizes SEO loss
What are 301 Redirects?
Answer: If the client delays feedback or asset delivery, Praella reserves the right to do this.
What is adjust the timeline and reallocate resources?
By default, the Agreement falls under the exclusive jurisdiction of courts in this U.S. state.
What is Illinois?
Signing up for a 12-month retainer provides 40 monthly hours at this monthly cost.
What is $5,000 per month?
Clients must notify Praella this many business days ahead of a due date if they anticipate late payment.
What is seven (7) business days?
Training includes six hours of Shopify Plus instruction, billed separately at this cost
What is $1,200?
Design and development feedback must always be submitted in this specific format.
What is a single, grouped submission?
If any part of the Agreement is deemed unlawful or unenforceable, this happens to the rest of the contract.
What is the remaining contract stays in effect?
Launches are typically scheduled during these two time windows to minimize disruption.
What are 11:00pm–12:00am CST or 7:00am–9:00am CST?
Once paid, this type of payment is non-refundable because it secures a spot in Praella’s project queue.
What is the deposit?
This type of testing happens before client review to catch functional errors and bugs
What is Quality Assurance (QA) testing?
The Client is responsible for supplying images in this minimum resolution/format for design use.
What is high-resolution, editable digital format (vector preferred)?
This clause prevents either party from speaking negatively about the other publicly or privately.
What is the Mutual Disparagement Understanding?
This section clarifies Praella cannot guarantee work will be error-free and limits liability.
What is the Legal Notice?