Epic
What is Chart Review?
The Action List should be checked this many times per day.
What is twice?
This type of action is red.
What is an open action?
This client-specific issue may be raised when the authorization is signed with a type-face font.
This activity code is utilized when releasing requests that are NOT payer reviews.
RELROI
To ensure records are released to the correct person, this key piece of patient information must be verified.
What is the patient's date of birth?
If a patient is confirmed by identifiers other than name and DOB, it should be clearly stated in this area of Exchange Manager.
What are the internal notes?
This type of action is black.
What is a closed action?
This issue is raised when a subpoena is issued outside of the state of the healthcare system.
What is Out of State Subpoena?
This very important field on your timesheet indicates the client account you spent time working in.
What is Class Code?
If a patient's chart is marked as highly sensitive, this feature may be triggered.
What is Break the Glass?
This request type is the overall highest priority to be completed within 3 days.
What is Patient?
This action has new request pages.
What is updated documentation received?
This issue is raised when an authorization is signed on a date in the future.
What is Pre-Dated Authorization?
When submitting PTO, this button allows you to adjust the total hours needed for the date requested.
What is "Show Advanced Options"?
This function allows staff to securely generate, package, and deliver records for release, often in PDF format.
What is Print/Export?
What is Daily Staff Productivity?
This action means the request has missing records.
What is Post-Shipped Docs?
This issue is raised when a request follow-up or update is received without an authorization and there is no outstanding duplicate request in the system.
What is Second Request - Initial Request Missing?
Your timesheet should be reviewed and status set to this every Friday (or weekend) before payroll Monday.
What is SUBMIT?
When releasing records, this type of information - such as mental health, substance abuse, or HIV status - often requires special patient authorization.
What is sensitive PHI?
This report is used to find requests with upcoming due-dates (such as Subpoenas and Payer requests).
What is the Required-By Report?
This button is used for answering the action message.
What is the reply button?
A request for billing records requires explicit wording on the authorization to release such records. If this is not provided, this issue is raised.
What is Inadequate Description for Billing Request?
Utilizing accurate class codes on your timesheet is important for this reason.
What is billing the client based on the work completed for a specific location(s)?