Hiring
This matters more than forklift skills when hiring.
Attitude
This keeps people engaged more than money.
Meaning or belonging
What’s onboarding really about, beyond paperwork?
Making new hires feel welcomed and connected
What builds trust more than just hitting numbers?
Recognizing effort and showing people their work matters.
What’s a simple way to start your shift with intention?
A quick huddle with goals and shoutouts.
What can we teach after hiring?
Skills
What helps people feel valued?
Recognition
Who helps new hires feel supported?
Everyone
What’s one way to boost morale in a warehouse team?
Call out someone who helped a teammate.
What leading with purpose?
Leading with intention and being proactive.
What kind of person fits our culture best?
Team player
This builds connection among team members
Community
What builds loyalty for new hires?
Support
What’s a good leadership habit for Operations Managers?
Holding weekly huddles and asking for input
What question can you ask your team each day to show leadership?
“What do you need from me today?”
These should be reflected in job descriptions.
Values
What helps people grow?
Opportunities
Name one training that needs to be done at time of hire?
Anti-Discrimination and Harassment
What does “coach with heart” mean?
Leading with empathy, purpose, and recognition.
What’s one daily action that builds team engagement?
Celebrating a win, big or small
What should we look for in interviews?
Mindset
What are three tools HR offers to support retention?
Career development guidance, recognition tools, and feedback check-ins
Why is onboarding a reflection of leadership?
Shows how we treat people and communicate from day one.
What kind of support does HR offer for leadership development?
Training, coaching resources, and tools for team engagement.
What’s the core message of leadership?
Leadership is a daily choice that shapes culture and team success.