Fits / Refits
When adjusting the fit of a arch support always check ________ before ________.
Length before strength
After presenting the minimum Care Credit close on the system you have recommended to the customer you should...
Sit in silence
There is no magic, luck or shortcut to successful selling, however, there is a common denominator... ________ is key!
Confidence
The customers total bill before tax is $1765 and with tax it is $1910. How many months of financing with 0% deferred interest does this customer qualify for if using Care Credit.
12 months
If a customer pronates or supinates a lot or has weak ankles, try a _______ in the maintainer line.
Deluxe
The Care Credit minimum payment close amount for a Double Platinum with Arkitech shoes and a Med Massager is _______.
$165
It is important to build _________ through out the presentation specific to the customer needs, this helps to overcome objections early on. In the East they call this tactic Bluetooth.
Value
If a customer pays the minimum payment on their Care Credit account rather than the target payment, they will be charged ______ % APR on the entire amount borrowed
32.99%
If a customer steps down on their feet and still feels like they have too much pressure in the ball of their feet while in the Exerciser or Maintainer go _________ or ________.
Longer or Firmer
Your customer has agreed to try Care Credit, while they are waiting for their approval it is a good idea to have them also ________ for ________.
Apply for Affirm
During the walk we ask specific questions leading to yes answers such as, "do your toes feel like they are floating" and "does your back feel straighter." This is know as The ______ of ______.
The Power of Yes
Which financing company allows you to go 10% over the approval amount?
SNAP
If someone has Neuropathy or Morton's Neuroma the ________ the support the better. If someone has Arthritis or Diabetes a _______ support is best.
Firmer / Softer
Before presenting the price and warranty information, confirm that the client understands that the supports ________ as a ________ and that they see the value in the 3-Step System.
Work as a System
When a customer says something like, "It costs too much," you can say, "I understand exactly how you feel. Others felt the same way when they first heard the price. But this is what they found when they began using our product or service."
This is known as the "F_______, F_______, F_______" method
Feel, Felt, Found
The minimum payment due for Care Credit on a purchase is ________% per month.
3.25%