Clinical Responsibilities
Name two vital signs a Medical Assistant records.
Blood pressure, temperature, pulse, weight
What is one task when managing patient records?
Update charts, enter test results
What does it mean to be a patient advocate?
Support patient needs, explain procedures, respect rights
Why is anatomy knowledge important?
Helps understand patient conditions, procedures
What does HIPAA protect?
the patient's privacy
What does an MA do to prepare a patient for an exam?
Explain the procedure, position the patient, gather supplies
What is a key responsibility when scheduling appointments?
Avoid double booking, confirm availability with doctors schedule
Why is empathy important?
Helps build trust, reduces anxiety
What is one benefit of certification?
Increases job opportunities, credibility
What is informed consent?
Patient agrees to procedure after understanding risks/benefits
Name one way MAs assist physicians during procedures.
Hand instruments, prepare the site, reassure patient
How does an MA handle insurance claims?
Process billing, verify coverage
Give one example of maintaining confidentiality.
Do not share patient info with unauthorized people
Name one skill MAs need to multitask effectively.
Organization, prioritization
Give one example of professionalism.
Dependability, initiative, responsibility
What specimen might an MA collect?
Blood, urine, throat swab
Why must phone calls be answered professionally?
Creates patient trust, ensures clear communication
How can an MA show active listening?
Eye contact, nodding, repeating back concerns
What type of training do MAs usually complete in High School?
4 years-sometimes accelerated
Why is teamwork important in healthcare?
Ensures quality patient care, reduces mistakes
Why is accuracy important when recording vitals?
Incorrect values can affect diagnosis/treatment
Name one task an MA does at the front desk
What should an MA do when giving treatment instructions?
Speak clearly, check understanding
Why is detail orientation important?
Avoids errors in patient care/records
What ethical duty does an MA have?
Maintain confidentiality, follow scope of practice