Register Skills
Employees get a what ___ discount and cannot ___ themselves up.
What is- 25% and ring
What kind of questions should we be asking customers?
What is- Open-Ended Questions
How is the dog food panel/ingredient list organized?
What is- By Weight
Cats are obligate what?
What is - Carnivores
Reptiles must have a ___ and ____ gauge in their tank
What is- Temp and Humidity
What is the handicap access rule?
What is- 3ft
What is it called when we suggest something else for an item that the customer is currently going to buy?
What is- Add Ons
Carbs do what 2 things in dog kibble?
What is- Add fiber and bind kibble
Cats often get what disease due to lack of moisture?
Guinea Pigs must be supplemented with this in their water?
BONUS what do they get if they aren't properly supplemented?
What is- Vitamin C
What is- Scurvy
What returns can we not take?
What is- Open Cans
We should approach customers and offer assistance how many seconds after they come in the store?
What is- 10 -15 seconds
What do they call dog kibble that can be fed to puppies, adults, and seniors?
What is- All Life Stages
____ is a blend of plants and herbs to stimulate play in cats.
What is- Catnip
What is the ratio of fish per gallons of water?
What is- 1 inch of adult fish per 1 gallon of water
What are the 5 Price Matching Rules?
What is- Must be in stock, Can't be on sale, must be a local competitor, Include shipping if necessary, must be same color/size/upc
What are the three B's?
Ear infections, Yeast infections, and hot spots are a common sign of what?
What is- Food Allergies
Cats thrive on what kind diet?
What is - Raw
Hay should make up how much of guinea pig and rabbit diets?
What is - 80%
What are the three sales this month?
What is- Naturally Fresh, Redbarn Dur-A-Bull and Nutri Source
What does GOTAPEN stand for?
What is- Greet, Offer Assistance, Thank Your Customer, Always Smile, Pass the Buck, Escort Never Point, Never Let a Customer Leave Angry
What organization sets standards and monitors food brands for state regulation?
What is - AAFCO
Higher levels of this in a food can help control hairballs
What is - Fiber
Excess carbs in Ferrets diets cause what?
What is -insulinoma.