Lock & Rate
Deals & Negotiations
Loads & Scheduling
Communication
Problem Solving
100

What is “lock in the rate”?

This phrase means to confirm a price so it doesn’t change.

100

 What is “hammer out the details”? 

To finalize discussion and agreement on details.

100

 What is “line up a load”? 

To arrange or organize a shipment.


100

 What is “iron out issues”?

 To iron out small problems before confirming.


100

What is “fall through”? /

When a shipment or deal fails unexpectedly.


200

What is “push back on the rate”?

To disagree with the proposed price.

200

What is “fall through”? 

When a deal or shipment doesn’t happen at the last minute.

200

What is “sort out the paperwork”?

To check and finalize all necessary documents.

200

What is “touch base”? / 

To contact someone briefly to discuss progress.


200

What is “sort out the paperwork”?

to fix paperwork or scheduling problems.


300

 What is “work out a better deal”? 

To try to make a better agreement for both sides.

300

What is “wrap up the load”?

To finish handling a shipment before moving on.


300

What is “follow up on”? 

To revisit a previous topic or shipment for clarification.


300

 What is “follow up on”? / 

To confirm or follow up on a previous agreement.


300

What is “buy some time”? /

To temporarily gain more time before a decision.


400

What is “bring to the table”? 

To offer something valuable during a negotiation

400

What is “buy some time”?

To temporarily gain more time before making a decision.

400

 What is “touch base”? 

To connect or briefly discuss with someone.

400

What is “keep in the loop”? /

To keep everyone informed about changes.


400

What is “wrap up the load”? /

To finish all tasks for a load before moving on.


500

What is “get the ball rolling”? 

To start the process once agreement is reached.

500

What is “stick to the schedule”? 

To keep everything organized and on schedule.

500

 What is “keep in the loop”? 

To keep someone informed about updates.

500

 What is “iron out issues”? /

To resolve or clarify any remaining problems.


500

 What is “iron out issues”? 

To resolve minor issues before finalizing a deal.


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