Breeds
This small fluffy breed is known for being hypoallergenic and often comes in white.
Bichon Frise
A soft spot on the skull of some toy breeds that doesn’t close at birth.
Open Fontanelle
What is our greeting when answering the store phone?
Dream Tails Boutique, this is (Name). Would you like to book a reservation?
Name 3 perks that our guests get when going to SVC (our Vet)
Complimentary health exams
1 complimentary bath & nail trim per month
1st month of Heartguard heartworm prevention
1st month of Nexguard flea & tick prevention
10% OFF first groom
15% OFF all medical services including vaccines, spay & neuter
Get the puppy out!
Known as the “gentle giant,” this breed can weigh over 150 pounds.
Great Dane
This condition is caused by low blood sugar in puppies, often showing as weakness or tremors.
100 Bonus points: What do you do if a puppy has this?
Hypoglycemia
Give sugar, such as puppy boost, karo syrup or pancake syrup. Put in on the room of their mouth.
Its 2pm in the afternoon, give me 3 time slots for a same day reservation.
Answers may vary but they need to be at least 45 mins after 2 pm
What are the 3 warranties/programs that our puppies go home with?
14 day contagious, 1 year hereditary/congenital, Lifetime
Name one thing you can do on the phone to show friendliness and professionalism.
Smile while speaking, speak clearly, use a warm tone
This breed is a cross between a Shih Tzu and a Bichon.
Teddy Bear
What is a weak spot in the abdominal wall, on the belly button called?
Umbilical hernia
When should you answer the phone by (how many rings)
3 rings
Name the 3 add ons to the puppies price.
Housebreaking Kit
Lifetime
Lifetime training
What does CCC stand for and who created it?
Canine Cares Certified, Purdue University
This breed is a considered as a medium breed is used to herd cattle. They are know for their short stature.
100 bonus points if you can came a famous person who owns them.
Corgi
Queen Elizabeth
At approximately what age should a puppy have completed their full core vaccination series?
16 weeks (4 months) in some cases 6 months
Give me 3 questions that you can ask the guest on the phone to fill the quiet space while you are looking up the puppy info in UKM.
Answers may vary.
How long have you been looking for this breed?
Do you live locally?
Do you have any pets at home?
Name 3 of our 4 commitments?
Extra 100 pts if you can name all 4
Commitment to Breaders
Commitment to Health
Commitment to Training
Commitment to Peace of Mind
What breed is very cat like? They are independent, clean and constantly grooming themselves.
Shiba Inu
This breed originated in China over 2,000 years ago. They grow to be 15-20lbs.
Pug
Daily Double!!!
What is a week spot in the muscles that protrudes in the groin area.
Inguinal Hernia
A reservation did not show up, how long do you wait to call them?
15 minutes
give me the recap
Brittany is the judge
This dogs long ears and lose skin on its face purpose is to trap scent particles close to their nose. They are from France and were used to hunt Rabbits
Basset Hound