rebuttals
not interested
i completely understand you aren't looking to do a roof right now
opening script
we are out in the area due to the recent storms setting up free inspections for you and your neighbors to see if you qualify for storm restoration
what rating do we have with the BBB
A plus
what type of roof do we knock
Three-tab Shingles
What is James Radanos pet peeve
office cleanliness
do you have a card
close always close you are the card
what is A.I.R
Acknowledge
Ignore
Respond
who manufactures our shingles
owens corning
Who must we speak to book an inspection
Homeowner
who is the VP of marketing
Steven Andrews
i dont have money
the good news is our inspection is completely free and a lot of your neighbors have been taking advantage of us already being in the area and getting their roof checked out we can do the same for you
What is A.B.C
Answer
Benefit
Close
what place are we at MLM on the top 100 remodelers list
48
what must the homeowner have on hand during the inspection
a digital or paper copy of their insurance policy
Who is the VP of sales
Matt Cain
that's going to increase my premium
act of god law
Give an example of a hard close and a soft close
hard close: what time works better 4 or 6
soft close: i have inspectors in the area all week what day and time works best for you
what year did MLM start business
2007
What are our hours of availability
10 to 6
What is the name of our CEO
Cyrus Voss
I have a guy for that / contractor
that's great we do things differently here we inspect at no cost and if you qualify you can potentially only pay a fraction of the cost
explain APP FORMULA
ask if they are homeowner KING/QUEEN
Jones Theory
intro
pitch
rebuttal
close
info gather
v call
wrap up
how many locations do we have at this current moment
list 4
9 locations currently
What do we look for during the inspection
List 3
wind creasing
lifting shingles
missing shingles
What does MLM stand for
Mccambridge Lowe Magia