Models of Communication
Assumes the doctor knows what's best and makes decisions on the patient's behalf.
What is the paternalistic model?
What is the patient-provider relationship?
Patients are more likely to follow their care plans if communication improves this.
What is medication and plan adherence?
When a provider overlooks a patient's background or beliefs, it can lead to this type of barrier.
What is a cultural barrier?
What is the informative model?
The nurse practitioner's response to patient anxiety or apprehension.
What is emotional support?
This improves when communication helps identify accurate symptoms and conditions.
What are health outcomes?
Not understanding health-related language is known as low what?
What is health literacy?
The model in which the patient emphasizes their values to help make a decision.
This involves including patients in selecting their treatments and care plans.
What is shared decision making?
Strong communication reduces misunderstandings and increases collaboration, especially in this type of care.
What is patient-centered care?
This nonverbal skill is essential for recognizing patient discomfort or confusion.
What is reading body language?
The model in which the provider assists the patient with making healthy choices.
What is the deliberative model?
This involves gathering patient information and symptoms to make diagnoses.
What is information exchange?
Effective communication can lower this type of legal risk.
What is malpractice risk?
Power imbalance between doctor and patient can hinder this type of communication.
What is open dialogue?
The four major patient-provider communication models.
These four components make up effective communication.
What are information exchange, relationship building, shared decision-making, and responding to emotions?
Good communication and a strong rapport increase this—how much patients like and trust their provider.
What is patient satisfaction?
Patients who speak another language may need this service to ensure clear communication.
What is an interpreter?