Secrets
Vanity metrics are like a mirror because they…
What is reflect popularity but don’t show true value?
The secret recipe for keeping productivity high without burning people out includes what two key ingredients?
Work-life balance + employee support.
This term in lean manufacturing means the maximum number of tasks allowed in progress at one time.
What is WIP limit?
Of the four main BSC perspectives, this one is not included: Financial, Customer, Internal Processes, or Social Media Likes
What is Social Media Likes?
Who is the DJ of workplace vibes, setting the tone for culture?
Leaders/managers
This single metric is considered your company’s “North Star,” guiding long-term growth.
What is a hero metric
In manufacturing, this system is used to signal a problem immediately on the production line, often with a light or alarm.
What is Andon?
Employees speak up, share ideas, and admit mistakes without fear when there is ________.
Psychological safety