Lodging Properties
Food & Beverage
Attractions
Tourism & Transportation
Hospitality Concepts
100

Hotels, motels, resorts, boutique hotels, and extended-stay properties are examples of these.

What are categories of lodging properties?

100

the arrangement whereby several joint owners have the right to use a space under a time-sharing agreement.

time share

100

Concerts, sports, and theater performances fall under this type of activity.

What is entertainment?

100

tourism

The practice of traveling for recreation.

100

Breaking guests into groups by age, interests, or income to plan services is called this.

What is market segmentation?

200

Cleaning, laundry, and room preparation are responsibilities of this department.

What is housekeeping?

200

A menu that offers and prices each item separately.

What is an à la carte menu?

200

Ecotourism

visiting endangered or mostly undisturbed areas. It focuses on sustainability and protecting natural environments.

200

Passport book

Passport book

200

A business someone owns and operates themselves.

What is an independent business?

300

Maintaining HVAC, plumbing, and electrical systems falls under this department.

What is engineering/maintenance?

300

french service

servers present cooked food on tableside carts before arranging it on individual plates and delivering these to guests. Servers often cook some components of the food as well.

300

A type of tourism where visitors travel to sites of tragedy or disaster.

What is dark tourism?

300

The U.S. agency that manages airport passenger security.

What is the Transportation Security Administration (TSA)?

300

the basic physical and organizational structures and facilities (e.g., roads, water lines, and power supplies) needed for the operation of a society or enterprise.

Infrastructure

400

This system, often using stars or diamonds, helps guests compare properties and guides management operations.

What is a rating system?

400

Ghost kitchens

brick and mortar commercial facilities where a virtual restaurant can prepare, produce, sell, and deliver food.

400

called an urban destination fee in metropolitan areas, this is a mandatory fee added to a guest’s folio for each night they spend at the resort.

Resort fee

400

includes campgrounds, nature trails, and lakes or bodies of water for canoeing and fishing.

Outdoor recreation

400

clubs that are located in suburban areas and feature gold and/or tennis facilities.

Country clubs

500

a property that is typically midsize and offers a more limited selection of amenities, such as a small meeting room, a fitness and business center, and possibly a swimming pool.

Select-service hotel

500

Russian service

bowls and platters of food are placed on a cart near the table and servers serve food onto the guests’ plates from the bowls and platters while circling the table.

500

much like trade shows but open to the public. Admission is not always charged.

Consumer shows

500

Port of call

a port where a ship stops on a voyage.

500

The hospitality and tourism industry includes lodging, food, transport, and what other sectors?

What are attractions and events?

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