Key performance indicator
Name one example of a KPI in sales.
Monthly sales revenue, number of new customers
PESTEL framework analyzes ______ factors affecting a business.
External / Macro-environmental
Which organization promotes international trade?
World Trade Organization – WTO
What type of learning uses labeled data?
Supervised learning
This method of visualization connects factors contributing to a problem in a tree-like structure.
Decision tree
Which KPI is used to measure customer satisfaction?
Net Promoter Score – NPS
Which analytical framework helps categorize business units as Stars, Cash Cows, Question Marks, and Dogs?
BCG Matrix
Which international organization manages global financial stability?
International Monetary Fund – IMF
Name an ensemble learning method.
RandomForest
When diagnostic analytics identifies an issue, this next type of analytics is used to decide what action to take.
Prescriptive analytics
KPIs should be reviewed ______ to stay relevant.
Regularly / periodically
Which framework uses five elements including Threat of New Entrants and Bargaining Power of Buyers?
Porter’s Five Forces
The global flow of information is often called the ______ economy.
Digital economy
What technique combines multiple models?
Ensemble
This method in diagnostic analytics compares different time periods, products, or groups to identify patterns.
drill-down analysis/comparison analysis
What is a lagging KPI?
A metric that measures past performance,
The McKinsey 7S framework includes Strategy, Structure, Systems, Style, Staff, Skills, and ______.
Shared Values
What is cultural homogenization?
The process where local cultures adopt global culture, reducing diversity
Name the algorithm inspired by human neurons?
NeuralNet
This term refers to grouping data based on shared characteristics to understand cause patterns.
Data clustering
Differentiate between leading and lagging KPIs.
Leading helps predict and influence outcomes; lagging shows results after they occur
Root Cause Analysis often uses the ______ technique to find underlying problems.
5 Whys / Fishbone Diagram
Explain the difference between economic globalization and cultural globalization.
Economic globalization is about trade, investments, and markets; cultural globalization is about spreading ideas, values, and lifestyles
Name the method that is used to prevent overfitting?
Regularization
This visual tool is frequently used in diagnostic analytics to trace contributing factors to a specific problem.
fishbone diagram