Foundation
The following is the definition for which of the Foundation principles: Understands and consistently applies coaching ethics and standards of coaching.
What is Demonstrates Ethical Practice?
The components of Co-Creating the Relationship.
What is Establish and Maintain Agreements, Cultivate Trust and Safety, and Maintain Presence?
The components of Communicating Effectively.
What is Listens Actively and Evokes Awareness?
Transforming learning and insight into action. Promotes client autonomy.
What is the basis to Facilitating Client Growth?
Extreme mood swings, depression, work-process needs, peer experience.
What are some instances that you would refer a coaching client to another professional (i.e., mentor, therapist, consultant, etc.)?
True or False: A stakeholder calls you to complain about the performance of a client you're coaching; it is OK to share with the stakeholder topics you've discussed during your last few sessions that may be causing the poor performance.
What is FALSE?
Who determines what needs to be addressed or resolved in order to achieve the goal of the session?
Who is the client?
Words, tone of voice, and body language.
What projects the full meaning of what the client is communicating? What aspects of communication give the coach the full picture of what the client is saying?
True or False: It is solely the coach's responsibility to close the session.
What is FALSE? The coach should partner with the client to close the session.
A client shares an opinion that is wholeheartedly against any belief you have, and therefore offends you greatly. What principle might you tap into in the moment?
What is develops and regulates one's emotions?
One focuses on what happened in the past and the other focuses on the future.
What is the difference between a therapist and a coach?
A client shares their topic at the beginning of the coaching session, and half-way through, tangents to a different topic. The coach stops them and holds them true to the first topic they brought up. Which foundation principle could this be breaking?
What is continues coaching in the direction of the client's desired outcome unless the client indicates otherwise?
You've been working with a client for quite some time and the process you've been using has been effective. Until now. You notice the client disengaging and not sharing as openly as they have in the past. What two principles do you, as the coach, need to implement?
What is noticing what is working to enhance client progress and adjusting the coaching approach in response to the client's needs?
A client intentionally implements the actions you discussed during your last session and gets recognition from their boss. They are excited when they share this with you, but then very quickly move onto their topic for the session. What principle might you want to introduce at this time?
What is celebrates the client's progress and successes?
Logistics, fees, scheduling, duration, termination, confidentiality, and inclusion of others.
What are the aspects of the coaching contract/agreement?
Engages in ongoing learning, spends time reflecting, uses awareness of self and intuition to benefit clients, regulates emotions, centers before sessions, and seeks help from outside sources.
What does it mean to embody a coaching mindset?
A client starts to cry during their session and the coach tells them to stop crying and get themselves together. What foundation principle is this going against?
True or False: It is acceptable to challenge the client as a way to evoke awareness or insight. Give an example.
What is TRUE?
What are ways to invite the client to consider how to move forward?
Openness and transparency.
What are ways to display vulnerability and build trust with the client?
A client makes a choice with the full support of his/her coach. Unfortunately, things don't go as planned. Who is responsible for the choice - the client or the coach?
Who is the client?
True or False: A coach is expected to know everything and should feel uncomfortable if a topic arises that they know nothing about.
What is FALSE? A coach maintains presence by being comfortable working in a space of not knowing.
A client is inconsistent in how they show up for each of their sessions. Sometimes they are prepared, sometimes not. Sometimes they have a topic, other times they are wishy-washy in what they want to talk about. What principle might be challenging in this scenario?
What is noticing trends in the client's behaviors and emotions across sessions to discern themes and patterns?
A client is afraid to change as they fear their peers and/or colleagues won't accept their new style. What principle might you enact to help them see the cost(s) if they stay where they are versus making the change(s)?
What is supporting the client in identifying potential results or learning from identified action steps?
A client is communicating about an incident that happened at work. The words they are saying do not match their body language or tone of voice. You focus solely on their words and continue the coaching session. Which principle are you disregarding in doing so?
What is Listening Actively? Focusing on what the client IS and IS NOT saying to fully understand what is being communicated.