Self care
Drinking this clear liquid is essential for hydration and overall health.
What is water?
This means putting the needs, safety, and experience of patients and their families above all else.
What is patient-centered care?
Taking a walk, especially in this type of environment, is known to reduce stress and promote spiritual renewal.
What is nature or a natural setting?
When you repeat back an order or message to confirm accuracy, you are practicing this.
What is communicate clearly?
This skill helps chaplains identify a patient’s spiritual needs, strengths, and sources of meaning.
What is spiritual assessment?
This practice involves focusing on the present moment and is often used to reduce stress.
What is mindfulness?
You do this by introducing yourself by name and explaining your role at the beginning of an encounter.
What is demonstrating respect?
Offering this kind of listening—without judgment or agenda—can be renewing for both the listener and the speaker.
What is active or compassionate listening?
When you transfer care using Situation, Background, Assessment, and Recommendation, you are practicing this.
What is effective handoff or SBAR?
Working with nurses, social workers, and doctors to coordinate holistic care shows this competency.
What is collaboration with the healthcare team?
This hormone, often called the "stress hormone," is reduced through relaxation techniques.
What is cortisol?
This standard is met when you identify and respond to another person’s feelings, concerns, or requests.
What is empathy / compassionate response?
This practice, often used by chaplains, involves being fully present with someone in their suffering without trying to fix it.
What is holding space?
Before acting, you stop, think, act, and review. This method helps prevent errors.
What is STAR (Stop, Think, Act, Review)?
Sharing relevant spiritual insights during team rounds is part of this chaplain competency.
What is effective communication within interdisciplinary teams?
This term describes the ability to understand and manage your own emotions.
What is emotional intelligence?
You demonstrate this when you speak well of others and contribute positively to the team environment.
What is doing the right thing / integrity?
Writing down thoughts, feelings, or experiences in this format can foster clarity and renewal.
What is journaling?
You demonstrate this when you respectfully coach a teammate to correct a mistake for safety.
What is mentoring or cross-checking?
Providing respectful care to people from different backgrounds and faith traditions reflects this competency.
What is cultural and religious sensitivity?
Saying “no” to extra commitments and protecting your time is an example of setting these.
What are personal boundaries?
You show this when you admit a mistake, apologize, and take steps to make things right.
What is accountability?
This intentional pause for reflection, often done at the beginning or end of the day, helps renew purpose and focus.
What is a centering or grounding ritual?
When something doesn’t make sense and you pause the process saying “Stop the line,” you’re doing this.
What is practicing a questioning attitude?
Maintaining calm presence in crisis and speaking words of comfort reflects this competency.
What is pastoral presence?