LTR Handbook
Can patients chew tobacco?
How do I call the on-call supervisor?
The pink phone
How many forms of tests do we have? Can you name them?
1. Instant Cup
2. Instant Dipstick
3. Breathalyzer
4. Regular UA
Where are cameras located?
Communal areas only, but not limited to the kitchen, gym, and hallways.
Where do we meet up in the case of an evacuation?
In front of the Key Recovery sign
This is not allowed in a patient's room due to alcohol but men and women both use it
Who is allowed to grab the janitorial key?
Janitorial staff and/or coordinators
How much water can a patient drink when waiting for the UA
When do visitations happen?
Sunday
Where are the emergency supplies located?
In Angela's closet
Because of WA state laws, I am not allowed to be moved around in the patient bedrooms
What is the furniture (Beds and Armoires)
What are the names of all supervisors/managers/leads in residential services?
Ximena, Lorena, Bisimwa, Bev, and Guystave
They must stay in staff presence until the UA is sealed
Who gets searched when they come to the building?
Everybody, even the baby's bag
What steps should I take if I smell gas in the building?
Get another staff to go smell, move the patients out of the area, check the fan above the stove, open the doors to let it air out and call Richard off of the pink phone and let him know whats egoing on. Call cosco fire.
In this phase I am allowed 4 phone calls over the course of the weekend
What is the difference between a room search and a room check?
Room check: looking with our eyes. looking to make sure the room is within compliance and clean
Room search: we tear the room up. We're looking in cabinets, drawers, bathrooms etc.
What do you tell a patient who blatantly denies a UA?
What form do I complete when there is an incident. When does it need to be completed?
Incident report, same day as the incident.
Do we have fire drills on graveyard?
Yes
I am considered priority in the morning and at bedtime med lines
What is recyclers, early morning appointments, and early morning life skills
A clinician comes and asks you to put something on a patients inventory sheet. What should your response be.
That is not something RSS does. Let me check in with my supervisor
Who is supposed to seal the cup when the sample is provided
The patient
What do we do when we have an unruly visitor?
Ask them to leave, contact the on-call supervisor, call emergency services if needed.
What needs to go outside with us?
The red binder!!