1
How long does a cap test last?
2 minutes
This is how you unlock the screen guard
Press 1 and then 2
What should you do if the LED on the face of the unit flashes
Open a SWO and swap the vac
What is the size of a US quarter?
2.5 centimeters
The 2 different cords for the RTM unit are:
Round (barrel)
Square tip
These are the steps to change the language
Press the Question Mark
Select the globe in the upper left corner
Use the up and down arrows to select the language you want
On a canister or dressing package, the serial number is typically located here
On the left side, near the barcodes
What is the HIPAA triangle?
PT's first and last name
Home address
Phone number
This is what you do when there is a PCK on the account?
Transfer the call to the NCC department (warm transfer)
How long does it take to fully charge the battery?
6 hours
Pressure fluctuation is an indicator of what?
Blockage
These are the 3 different types of dressings
Granufoam Black
Granufoam Silver
White foam dressing
How do you access the Clinician mode?
Select the question mark in the lower left side of the screen.
Select the "Clinician Mode" option
Press and hold the "OK" button until the screen changes
This is the key you need to press if you want to see the HHA information under the Order Information tab in Order Query
F6
You need this information from the PT before providing the Service Timer code
VAC Serial Number
The 3 most common system error messages are:
System Error 4
System Error 9
Service Timer Code
what does a red battery con indicates?
Critical Battery (30 minutes)
This is what you do if the unit does not accept the Service Timer code
Open a SWO
Where can you find the little white cap?
It comes with every new canister. If you follow the tubing all the way to the end, you will find the cap at the tip of the tubing
This is the correct way to position an RTM unit inside the carry bag
Canister goes first, and the PT can make a U-shape with the tubing following the natural curve around the unit
Questions/Instructions or Allegation?
The caller cannot read the label on the packaging
Allegation
Fill in the blank:
Once fully charged the unit will provide up to ________ hours of use
14
Name the 3 types of drapes
Dermatac
Tegaderm
Regular Acrylic
1. Tech
2. Medical
3. Non-serious injury
This is a byproduct of therapy
Fluid