HEALTHCARE TERMINOLOGIES
BENEFITS
CLAIMS
PROVIDER
TOOLS
100

What is deductible? 

is a set amount of $ that the member has to satisfy before the insurance starts paying


100

Tool to check to cross check benefits and cost

EOC

100

What are the three statuses of Claim?

PAID
REJECTED
DEDUCTIBLE

100

PCP Stands for?

Primary Care Physician


100

This is the main tool that we use when assisting member.

SOLCEN

200

What is the other term for pre-authorization?

pre-certification


200

Family amount can be satisfied by any combination of family members but an individual would never satisfy more than their own individual amount.

Embedded Deductible

200

This is the tool to check the image of a member submitted claim

WCF

200

What do we call the unique provider identification number?

NPI

200

This is the tool we check the status of Member ID card

Clarity
300

ESRD stands for? 

End Stage Renal Disease

300

Give one example of a covered benefit for both INN and OON. 

Emergency


300

What are the two types of claims? 

Professional and Facility

300

A policy that requires to have a PCP assigned.

HMO

300

This is the tool we use to check our schedule in Nesting and Production.

NICE IEX

400

A spending account that a member can no longer access after leaving their employer.

HRA
Heath Reimbursement Arrangement


400

If the member is unaware of the Provider network status, what benefits should you provide?

Both INN and OON
400

What do we call a claim that was rendered outside the member's policy state?

ITS Claim

400

Groups of Doctors and medical offices that provide a range of services.  PCP providers, Imaging Center, Lab, Specialist Doctors

Primary Medical Group / PMG

400

This is the pathway in CA MF to lock an account

BA >> AA >> ID#, CD >> active account >> F9

500

DMHC stands for? 

Department of Managed Healthcare.

500

What is the Definition of CPT Code

Current Procedural Terminology


500

What are the three claim formats for an ITS Claims

Submission Format
Disposition Format
Reconciliation Format


500

What is the source of truth for checking provider status?

Research Provider

500

This is the tool we use to check if the Procedure Code is Medically Necessary

OMPTA

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