Meta
What are the 5 frame styles for meta glasses?
Wayfarer, Skyler, Headliner, HSTN, And Vanguard
What does KCI stand for?
Key Cultural Indicators
Fill in the blank:
The SGH Experience is _____ and _____ obsessed.
The SGH Experience is “ personalized” and “customer” obsessed.
What doesn’t the sun love protection plan cover?
Loss or theft
How did Oakley get their name?
The founders dog
What is the maximum length of a single video that can be taken with meta glasses?
3 minutes
Fill in the blank:
KCI’s are _____ and _____ behind our sustained success.
KCI’s are “values” and “beliefs” behind our sustained success.
What are the 3 phases of SGH experience?
Invite, Connect, Apperciate
What is the copay for glasses priced over $300?
$50
Which RB icon translates to “travel and journey”?
The Wayfarer
What is the camera quality of the Oakley Meta HSTN?
12 megapixel and 3k video
What are the KCI’s?
Inclusion, Drive, Telationships, Fun, Shared Wins
The appreciate phase is to?
Celebrate the visit
How much is a Sun Love protection plan for meta glasses?
$49.99
The SGH carekit can be filled worldwide except this country?
Dubai
Fill in the blank:
Meta glasses offer _____ hours of continuous audio playback and _____ hours of typical use
Meta glasses offer “5” hours of continuous audio playback and “8” hours of typical use
What is the Sunglass Hut vision?
To create loyalty beyond reason through consistently delivering our brand experience.
What SGH experience standard is missing?
Develop relationships, keep drawers and doors closed, no food or drinks, store recovery, and _____
Styling trays always available
True or False:
A Sun Love protection plan can be discounted for an employee?
False
SGH started as a single kiosk in what city?
Miami
What is the name of the original RB Smart Glasses?
RB Stories
What is the Sunglass Hut mission?
Establish SGH as the authority and key destination for fashion, style, and premium sunglasses.
In the connect phase behaviors include?
Say a name, get a name, re-engage, ask questions and listen, close the sale and keep playing, encourage loyalty
What month and year was the 13 month protection plan changed to a 13 month plan?
April 2025
What year did Luxottica purchase SGH?
2001