Communication Basics
It's how we connect with others and build relationships.
What is communication?
What is judging?
This type of listening means focusing fully on what someone says and responding to show understanding.
What is active listening?
Conflict isn't always bad because it helps people learn about these two things.
What are themselves and others?
This communication style expresses feelings at the expense of others.
What is aggressive communication?
This skill involves paying attention, following a person's ideas, and reflecting what you hear.
What is listening?
Saying "If I were you..." or "You need to..." are examples of this roadblock.
What is problem solving (uninvited advice)?
A good listener does this before giving advice or feedback.
What is ask permission or listen first?
You should do this before blurting out your feelings in an argument.
What is calm down or take deep breaths?
This communication style often fails to express feelings or does so apologetically.
What is passive communication?
Good communication can be difficult because of these common obstacles.
What are communication roadblocks?
This roadblock minimizes another person's concerns or brushes off their feelings.
What is avoiding or minimizing concerns?
When someone shares a problem, this response lets them know their feelings matter.
What is acknowledging or reflecting their concern?
You should stop an argument immediately if either person has been doing this.
What is using drugs or drinking?
This communication style expresses your thoughts clearly while respecting others.
What is assertive communication?
This is the process of sharing your thoughts or feelings with someone else.
What is expressing yourself?
"You're just jealous" and "How could you be so stupid?" are examples of this behaviors.
What is judging or name-calling?
"You think your problem was bad, listen to what happened to me!" is an example of this listening mistake.
What is minimizing or avoiding concerns?
This is one thing you should never do when trying to reduce conflict.
What is yell, hit, or threaten?
Saying "Don't worry about me, I'm fine" is an example of this style.
What is passive communication?
Effective communication helps achieve these two outcomes in relationships.
What are understanding and connection?
This happens when we try to fix someone's problem instead of asking what they think they should do.
What is giving unasked-for advice?
Asking someone this shows that you care about their thoughts and want to hear more.
What is "Is there anything else bothering you?"
This behavior prevents emotional reactions and allows both people to talk calmly.
What is listening and thinking before speaking?
This skill helps you calmly tell someone what they've done to upset you while respecting both sides.
What is assertion or assertive communication?