FTR PK
Which 2 speeds are currently Free for 3 months?
500, 1 gig
What is the DTV package that does not include any sports?
Entertainment
How much is 500mbps + UB + WHW for the first month if the address qualifies for 3 months free?
$0 for the first month
What 2 VAS are free for the first month?
WHW, UB
What acronym is used for early objections
AIR
Which speed has NO ETF? (do not include ETF for gift cards)
2 gig
How long is the price lock for DTV?
2 years
How much is 1 gig + UDV
$74.99, with taxes $81.99
How much in insurance are they provided with Identity Protection?
Up to 1 million $
What info do you need to sign someone up for Frontier?
First name, Last name, phone number, email, date of birth
How much is the autopay discount if they use a credit card?
$5
A customer has 5 TVs, 2 are smart TVs. What’s the minimum amount of Gemini’s needed?
minimum 3 Geminis
How much is 1 gig + DTV ENT + Total shield?
$159.98
What VAS are included with the 7 gig?
Whole Home Wifi, Wifi Security, & My Premium Tech Pro
What does FFF stand for? And when is it used?
Feel, Felt, Found. Used for emotional objections (Ex: I hate frontier)
What 2 apps does the customer need to install and what do they do?
MyFrontier - view all billing and account information.
Eero - to utilize features on router
How much is the visa card they get for switching from Spectrum cable to DTV Ultimate?
$200 visa
How much is a 7 gig + UB with NO AUTOPAY
$144.99
Which VAS is an additional $32?
Netflix and Pro Wifi bundle
What does ABC stand for? (2 answers)
Always Be Closing, Agree Bullet Close
How much additional is UDV with taxes included? round to the nearest dollar
$32
When are they charged for DirecTV?
as soon as they plug in the gemini, or 2 weeks after starting to stream
How much is 5 GIG, Netflix bundle, DTV CHOICE, + 2 geminis and Unbreakable?
$291.97
How much is Youtube TV basic AFTER the first year?
$82.99
What are the 3 steps to the install process?
Team 1 preps the line, draws like from hub to house. Team 2 installs inside the home, sets up router. Team 3 comes out after install to rebury line underground