VoIP
Internet
Audio
PSTN
Processing
100

This is required for VoIP customers to be able to make captioned calls.  

What is internet connection?

100

This type of connection involves plugging a colored cord into both the CCP, and a router or modem. 

What is Ethernet?

100

This function adjusts volume after each call when turned on.  

What is Amplify Reset?

100
A man's name, but also a where the cord for a PSTN setup needs to go! 

What is a Jack?

100

Where the Clear Captions phone number is physically listed.  

Where is inside the handset? 

200
This number is required to be called at the end of a VoIP setup in order to confirm a location for emergency services. 

What is 933?

200

When a customer uses a password to connect to a network, they are using this type of connection.

What is WiFi?

200

What to check if a customer can't hear the phone ring.

What is the ringtone volume?

200

This is who gives the number, and service to a PSTN customer.  

What is the TSP or telephone service provider? 

200

This is required to update a contact in Salesforce.  

What is Full Verification?

300

This is the full phrase abbreviated by VoIP

What is Voice Over IP or Voice Over Internet Protocol?

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