Camping World Knowledge
Sales
Finance
Product Knowledge
Miscellaneous / VIN
200

What is Base camp?

It's the name given to Camping World's training facility and one of two CW corporate offices located in Lincolnshire Illinois.

200

What is the advantage of a tank less water heater

Gives the customer endless hotwater

200

What's the minimum montly Good Same insurance quote percentage required

90%

200

What Camping World exclusive RV's do we sell

Colman, Campsite, Freedom Traveler, Eddie Bauer 

200

What is the purpose of the Compass 360 report and where do you it

A tool that allows you to reengage rent customers. In VIN under insights

400

What is the common size of the Camping World American Flag in front of the stores

40 feet by 80 feet and fly on 130-foot tall flagpoles. To put that in perspective it's almost the size of a basketball court

400

What does the manufactures warranty cover

It covers workmanship and defects

400

What's the max amount of money that can be ran on  a Credit Card per deal

$5,000

400

What is the manufactures warranty on a Jayco

2 year limited & 3 year structural 

400

How do you start a visit in VIN

Scan the driver licenses or enter the customers phone number

600

Why is getting more money down important?

Helps you to maximize profit. If a customer's credit will not allow them to finance the full amount the deal might have to get cut in order to be approved.  

600

What standard Good Sam benefits come with any RV purchase

Good Elite membership

Roadside assistance

Travel assistnace

600

What is the function of a battery disconnect 

It fully disconnects the battery from the RV  

600

What's your minimum daily outbound activity requirements 

35 calls, 35 text, 35 emails

Work to the standard 


800

What would be the payment for a customer from FL. Needs a hitch and brake and the RV sales is $18,999. 

Exactly, no one can figure it out so stop giving your customer prices on the lot 

800

What information is needed with a trade

20 day payoff 

registration 

title if no lien

800

What does GVWR stand for

Gross Vehicle Weight Ratting - The maximum weight the axles can handle  

800

What is the purpose for doing the IMPACT process

To sell an RV and maximize gross

1000

What extended warranty options do we offer

Extended warranty, Environmental protection, GAP, Road Side, Travel Assistance, Virtual Doc, Roof, Tire & Wheel

1000

What's the difference between a metal sided RV insulation and a fiberglass sided RV insulation 

Metal sided has house hold insulation, Fiberglass sided has block foam insulation 

M
e
n
u