Who do you call for help with user account management (MS 365, Litify, AccountingSeed, etc.)
Rey
What email address do you use to submit a payment, receipt, or any company expense?
AP@mavacy.com
Who is the managing partner?
Martin Shepherd
What social media platform does Mavacy have the most traction on?
Who reaches out to attorneys, law firms, and closes deals for Mavacy?
Brian and Rachel
Who is Mavacy's Controller?
Deanne Gosse
Who are the Legal Assistants?
Hailey Walker and Krista Fenelon
What email should you contact regarding marketing questions?
Marketing@mavacy.com
When a new firm is brought on, who handles the onboarding process?
Jason Pang
Who on the team designs, builds, and deploys AI solutions?
Chase
Who does billing?
Stephanie Ramirez
Who does client onboarding?
Daphne Tantalo
What are three marketing channels Mavacy currently uses?
Any of the below:
Blog, Website, Newsletter / Email Marketing, Social Media, Webinars / Events, Video Content
Business development teams often collaborate with this department to create branded proposals, social media campaigns, and client-facing content.
Marketing
Who runs onboarding and tech training sessions?
Chase and Rey
Who does AP?
Rosanne Tersigni
Is every attorney in an Attorney Pod?
Yes
Which member of the marketing team is in the office?
Emily Smith "MC"
This process involves researching and evaluating potential partner law firms before integration or collaboration.
Due Diligence
Who manages endpoint protection and encryption standards?
Techmayer
Who does AR?
Kristin Melfi
What does M3S stand for?
The Mavacy Matter Manufacturing System
How often does Marketing check the marketing email?
All day, every day!
What does BD do?
Business development (BD) focuses on creating growth opportunities for a firm by building relationships, attracting new clients, and expanding existing ones.