General Billing & Accounts Receivable
These identifies each department that collects revenue
What are AR Codes?
A group of payments
What is a batch
Single Use, Installment, and recurring are all types of this
What are invoice types?
The nickname for Tyler's internal search engine
What is Toogle?
This report will show all the reversals by category range, date range, and reason code.
What is the reversals report?
These are the accounting methods used in accounts receivable
What are cash and accrual accounting?
The process of setting up approval requirments
What are workflows
This is used when an invoice needs to be paid in multiple payments
What are installments?
This needs to be confirmed with every case
What is the version number?
This report shows all the bills with unpaid balances by fund.
What is the aging report?
This is were you can set up specific rule sets to trigger under certain conditions.
What are special conditions?
This is the program where you can view posted batches of payments
Journal Inquiry
This is what you would use to make updates and changes to invoices.
What is the adjust invoices program?
10 days or less is the turn around time for this
What is a high priority case?
This is used to set up reports to run at automated times.
What is the scheduler?
Commercial, Payroll Employee Insurance, and residential are all types of
What are customer types?
These affect what processes and information you have access to.
What are the Data and Function roles?
These are used to identify why an invoice needed to be adjusted.
What are reason codes?
This first step needs to be completed within the first hour of setting a case to open.
What is the initial portal comment?
This report allows you to review posted refund transactions.
What is the payment report?
These need to be copied over at the beginning of each fiscal year
What are charge codes
The program you would use to enter and apply payments
What is payment entry?
This is the last step in the adjustment process.
What is releasing the adjustment?
This is the folder that attachments need to be added under to allow clients to see them.
What is the portal folder?
This allows a detailed report to be run with different sets of parameters encompassing paid, unpaid, or both items?
What is the invoice detail report?