Medicare Advantage
what is dual special needs program?
drugs and medication that by law require prescription ?
WHAT IS PRESCRIPTION DRUGS?
what does OOA stand for ?
what is Out of area ?
what is a standard election period?
what is Annual Enrollment Period
what intent is used for UCard OTC Benefits?
what is review medical benefits
What does Medicare Advantage plans cover?
what is Part A, B &D
Drug considered to have a strong potential for abuse or addiction and have a legitimate medical use?
what is a controlled substance?
what does SCC stand for ?
"I recently lost my part B but I got it fixed 15 days ago , can you help me be put back into my plan?" this statement falls under what category?
what is reinstatement
What is used the UCard used for ?
what is rewards, ID card for Doctors and Pharmacy, OTC , fitness, dental, vision and hearing.
A member must be with the plan how many months before receiving the CAHPS survey?
what is 6 months
A prescription drug that is changed in some way to meet patient's needs such as going from pill form to liquid, getting a different dosage or adding a flavoring.
If a member is unable to schedule a appointment with a provider what is your next step?
Annual Enrollment Period time frame ?
what is 10/15-12/07
How many times does UHC offer housecalls to go to the home?
what is 1 time ?
When is the first notification of CAHPS survey?
what is 02/28
WHAT IS SSA?
If a member agrees to scheduling a house call visit what is next ?
WHAT IS WARM TRANSFERRING TO HOUSE CALLS?
Open enrollment time frame
what is 01/01-03/31
When should you warm transfer to house calls?
what is when a member agrees to schedule?
How old does a member have to be to obtain medicare ?
what is 65 years or older
a request for the plan to cove a medication that is NOT included in the formulary is called...
WHAT IS A FORMULARY EXCEPTION?
WHAT IS ONE TIME?
What system is used to check application status?
what is MARx and Maestro
what is Annual Wellness Visit?