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What is productivity?
The relationship between outputs (results) and inputs (resources) used to produce them.
What’s the main goal of improving productivity?
To produce more value with fewer resources.
What’s the difference between efficiency and effectiveness?
Efficiency is doing things right; effectiveness is doing the right things.
Name two factors that can affect productivity.
Technology, motivation, training, resources, or work environment.
Why is measuring productivity important?
Because it helps identify areas for improvement and track performance over time.
What is Lean Manufacturing?
A production philosophy focused on eliminating waste and maximizing value for the customer.
What does “Muda” mean in Lean?
Waste—any activity that does not add value.
What does “Mura” mean in Lean?
Unevenness or inconsistency in processes.
What does “Muri” mean in Lean?
Overburden—pushing people or machines beyond capacity.
What is one major benefit of applying Lean principles?
Reduced waste, lower costs, improved quality, and higher customer satisfaction.
What does PDCA stand for?
Plan, Do, Check, Act.
What happens in the “Plan” phase?
Problems are identified, and an improvement plan is created.
What is the purpose of the “Check” phase?
To evaluate results and compare them to goals
What does the “Act” phase focus on?
Standardizing successful solutions and preparing for the next cycle.
What philosophy is PDCA related to?
Kaizen — continuous improvement.
What does KPI stand for?
Key Performance Indicator.
What is a KPI used for?
To measure progress toward strategic goals.
What does the acronym SMART stand for?
Specific, Measurable, Achievable, Relevant, Time-bound.
Give one example of a KPI in production.
Units produced per hour, defect rate, machine downtime, etc.
Give one example of a KPI in sales.
Monthly revenue, conversion rate, number of new clients, etc.
What does “Kaizen” mean?
Continuous improvement involving everyone.
What impact does continuous improvement have on workers?
Increases motivation and engagement.
What risk does a company face if it doesn’t measure productivity?
Inefficiency, waste, and loss of competitiveness.
How can Lean be applied in personal life?
By eliminating unnecessary activities and focusing on value.
What does “doing more with less” mean?
Achieving better results using fewer resources efficiently.