Current topics
After tower meeting
TS goals
Random point boosting questions
Your teammates
100

What is IDP?

Individual development plan

100

What is the name of the newest supervisor in our cluster?

Aneta

100

What is our department CHR goal?

88% in all EMEA

100

Where is our official headquarters?

San Diego

100

If we counted everyone's children, how many children does our team have?

1

200

What is SDI?

Sensor deployment issues 

200

What is Polaris?

Transition from OSC to Salesforce

200

What is our department WSS goal?

70% of all WSS completed within 24 calendar hours

200

What is our Nasdaq code?

DXCM

200

At least how many languages does our team speak?

At least 7

300

Name at least 3 codes related to SDI issues

214, 125, 042, 113

300

We had 1 team member on the top performers slide. Who was it and what for?

Karolina for best QM average

300

Name all 6 goals for TSR2

CHR (department), WSS closure (department), QM 80%, UR 95%, AHT, CSAT

300

Name one thing patients in US have that patients in EMEA don't (Stelo doesn't count)

AI meal logging, OURA ring integration, Garmin integration

300

Lucky draw - you get 300 points

Congrats

400

When is the deadline to submit your yearly self-evaluations?

November 17th (officially), tomorrow by end of day (my ask)

400

Name at least 4 categories to be considered to be the top cluster performer for the month

Handle most calls, have best phone CSAT, have best overall CSAT, have shortest AHT, have shortest ACW, have best QM average

400

Name 2 Dexcom values (there are 4 total)

Be dependable, Listen, Serve with integrity, Think big

400

Name 5 PH agents (full names)

I hope you answer this correctly

400

What is the full name of Michael's brother who also works in Dexcom?

Josemaria Chukwuka Iworah

500

Who is Gediminas's direct manager?

Raja Chaudhuri

500

What are the names of the new teams?

CGS, Baltics, BRO

500

Name 2 competencies (there are 8 total)

Communicate Effectively, Drive Results, Collaborate, Drive Self-Awareness, Accountability, Build Trust, Develop Talent, Strategic Mindset

500

Name two common external apps our patients use 

Glooko, happybob, undermyfork, views EMR, xDrip, Sugarmate, nutrisense

500

When we went for a teambuilding in Eugen's sodyba, what car did Chidi drive?

Black BMW

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