MANAGEMENT OF CHANGE
Introducing new software or processes in a business reflects this type of change.
What is technical change?
Extracting natural resources like farming and mining.
What is primary activity?
Rules guiding fair and honest behaviour in business.
What is organisational ethics?
Increasing international connectivity of trade and cultures.
What is globalisation?
Influencing people to work toward goals.
What is leadership?
A group working together to complete shared objectives.
What is a team?
Shifts in inflation, recessions, or interest rates cause this type of change.
What is economic change?
Turning raw materials into finished or semi-finished goods.
What is secondary activity?
Sticking to moral principles even under pressure.
What is integrity?
Innovation in communications and online systems drives this connection.
What is technology?
A motivational picture of the future shared with a team.
What is vision?
Stage where relationships form and expectations are clarified.
What is forming?
Changes in age, gender or lifestyle of a population.
What is demographic change?
Providing intangible products such as healthcare or retail services.
What is tertiary activity?
Voluntary business efforts to support society and the environment.
What is CSR?
Regional organisation that encourages free movement within the Caribbean.
What is CARICOM?
Belief that strong personal qualities contribute to effective leading.
What is trait theory?
Conflicts emerge during this developmental stage.
What is storming?
Changes in laws requiring compliance adjustments.
What is legal change?
Production method where most tasks rely on human effort.
What is labour-intensive production?
Investors who expect ethical profit from the business.
Who are shareholders?
Local firms must improve performance because of this pressure from abroad.
What is competition?
Leadership that inspires people to rise above expectations.
What is transformational leadership?
Stage where the team operates efficiently with strong autonomy.
What is performing?
A common emotional reason people resist unfamiliar adjustments.
What is fear of the unknown?
Increasing usefulness when raw materials are processed.
What is value added?
Positive work culture leads to this among employees.
What is high employee morale?
Tourism initiatives and cultural support reflect this aspect of sustainability.
What is social sustainability?
Leadership that focuses on performance rewards and penalties.
What is transactional leadership?
Stage where the team disbands after goals are achieved.
What is adjourning?
People struggle because change forces them out of routines they are comfortable with.
What is disrupted habits?
A characteristic of fishing and agriculture caused by changing weather cycles.
What is seasonality?
Openness in reporting business performance and decisions.
What is transparency?
Policy that allowed Caribbean exporters easier access to US markets.
What is the Caribbean Basin Initiative?
Sharing information clearly and listening actively reflects this skill.
What is communication?
The shared commitment and responsibility that binds a team together while working toward a goal.
What is collective accountability?
Some individuals fight change when they believe it reduces their influence.
What is loss of power?
Sector that commonly takes place in rural or resource-rich areas.
What is the primary sector?
Fair pricing, safety and truthful promotion support obligations to this group.
Who are customers?
Wider product choices have changed the expectations and demands of this group.
What are consumers?
Adjusting behaviour depending on team readiness and ability.
What is situational leadership?
When team members trust, respect and enjoy each other which helps build stronger unity.
What is interpersonal attraction?
A barrier that results from unclear news or lack of details during a transition.
What is ineffective communication?
Sector that becomes dominant as economies grow and urbanise.
What is the tertiary sector?
Reducing waste and conserving resources supports this goal.
What is environmental sustainability?
Certifications and standards help improve this operational element.
What is quality assurance?
Understanding and managing feelings in self and others.
What is emotional intelligence?
Reaching agreement after considering all viewpoints.
What is decision-by-consensus?
Employees resist when they do not receive the skills or knowledge needed to adjust during change.
What is inadequate training?
Sector that typically drives industrial innovation and mechanisation.
What is the secondary sector?
Ethical community-focused activities enhance this.
What is brand image?
Investments that come from overseas companies into local economies.
What is foreign direct investment?
Leadership that prioritises honesty, respect and sustainability.
What is value-based leadership?
Ability to adjust roles or tasks when circumstances change.
What is flexibility?
This model compares the forces pushing for change against those resisting it.
What is Lewin’s Force Field Analysis?
Sector most affected by droughts, storms, or falling commodity prices.
What is the primary sector?
Framework that ensures accountability and fairness in management.
What is corporate governance?
A drawback when foreign-owned companies send earnings back home.
What is profit repatriation?
Fair decision-making with accountability and openness.
What is ethical leadership?
Harmony and accepted rules form during this stage.
What is norming?
A type of change influenced by evolving beliefs and values in society.
What is social change?
The long-term shift away from extraction toward services.
What is economic development?
Working to reduce pollution meets responsibilities to this stakeholder.
What is the environment?
Renewable energy systems in hotels enhance this sustainability dimension.
What is environmental sustainability?
Skill involving long-term planning and competitor analysis.
What is strategic thinking?
Teams struggle when organising tasks across many people causes this.
What is coordination difficulty?
A positive result of handling transitions well in the workplace.
What is improved employee morale?
Manufacturing of goods for sale abroad demonstrates this stage of growth.
What is industrialisation?
Ensuring fair and respectful business relationships benefits this external partner.
Who are suppliers?
Businesses offering unique Caribbean-based products show this competitive feature.
What is innovation?
Influencing others without a formal title or authority.
What is informal leadership?
When someone contributes less because others will cover the workload.
What is social loafing?
When examining a change, this step focuses on obstacles that could block success.
What is identifying restraining forces?
Banking, IT and logistics industries belong to this broad area.
What is the tertiary sector?
Sharing accurate financial information helps prevent this harmful behaviour.
What is corruption?
Global access to credit and investors supports this business function.
What are financial operations?
High support and direction to guide beginners applies this situational style.
What is the selling leadership style?
Different backgrounds and experiences bring more ideas, improving performance.
What is diversity?
Involving employees in planning helps to reduce this common challenge.
What is resistance to change?
Converting crude oil into gasoline is an example of this transformation.
What is processing?
Supporting jobs, safety and community projects benefits this local group.
Who is the community?
Removing import barriers aligns the region more with world markets.
What is trade liberalisation?
Examining information and selecting the best solution for a problem.
What is critical thinking or problem-solving?
Teams help provide new skills and learning opportunities, improving this.
What is development?
Providing support, resources, and gradual rollout are strategies to do this.
What is decrease restraining forces?
How each sector depends on the next in the production chain.
What is economic interdependence?
Balancing profit with duty to all stakeholders demonstrates this.
What is social responsibility?
Protecting inventions and branding supports this economic focus.
What is innovation protection?
Gaining commitment through credibility instead of job position.
What is influence?
Strong teams tackle complex challenges better due to varied expertise.
What is enhanced problem-solving?