First Merchants

Online Banking

100

An easy way to transition automatic payments from a closed debit card to a new debit card. 

What is CARD SWAP

200

You navigate to here in CST to emulate a customer's Bill Pay.

What is SWTS (See what they see). 

300

• If the recipient doesn't enroll their Zelle profile within this number of days, the payment will expire, and the funds will be returned to the sender's account.

What is 14 days

400

These 3 main toggle options can be enabled or disabled in Card Controls.

What is SPENDING, TRANSACTION TYPES and MERCHANT TYPES 

500

We use this company so customers can view their credit score

What is Savvymoney 

Personal Accounts

100

TRUE or False: A HSA account can be setup for Bill Pay. 

What is TRUE

200

You have to maintain this amount in minimum combined personal deposits for ELITE checking accounts to avoid a $20 maintenance fee. 

What is $15,000.00

300

A smart saver CD pulls this amount of your account each month. 

What is $25

400

Name 3 features a FIRST DIRECT checking account has to offer. 

What is earns interest, CD interest rate bonus, no annual fee on new HELOC, free specialty checks, 2 NSF/OD fee items waived, free official checks and money orders, residential 1st mortgage closing cost discounts, discount on safety deposit boxes. 

500

These 2 checking accounts do not charge an annual fee on a new heloc

What is First Direct and Elite 

Business Accounts

100

Minimum opening balance for ANY business checking account 

What is $100

200

TRUE or FALSE: Business accounts can be added onto personal online banking. 

What is FALSE 

300

This business account offers a no minimum balance requirement. 

What is FIRST BUSINESS CHECKING

400

This is the maximum limit a business can pay bills with Bill Pay. 

What is $50,000

500

For a Business Interest Checking account, you need this collected balance amount to avoid a monthly maintenance fee. 

What is $7,500

Debit Cards

100

Standard cycle limit on a personal debit card. 

What is 25

200

Debit cards with no activity for this amount of time will be closed and are not able to be reopened.

What is 18 months

300

Debit cards will be held for this amount of time for returned cards

What is 30 days

400

When you are resetting a HELOC card pin number you treat it as this. 

What is a FPI

500

This number occurs in Intercept when there is an invalid CVV/CVC 

What is 72

Enter Category Name

400

We have acquired this many banks as of 2025

What is 24

500

This was the first bank we ever aquired

Pendelton Banking Company- 1988