On-Call Matrix
This is who you call FIRST for most on-call incidents.
What is the GRA?
This is where you should be when you are on duty.
What is on campus?
The only pet allowed in residence halls (with a size restriction).
What is fish in a 10-gallon tank or less?
Residents must take their room trash here for disposal.
What is the dumpster outside of the hall?
If a resident has concerns with their living space, this office can help sort things out.
What is the Office of Residence Life?
How soon after an incident a report should be written.
What is immediately after the incident occurs?
These should be enforced after 10 PM (midnight on weekends) to keep noise down in the residence halls.
What are quiet hours?
Guests may not stay more than this many consecutive nights.
What is two nights?
Propping open these can result in a conduct violation.
What are residence hall entrance doors?
Residents with financial concerns should visit this office.
This is what you should submit if you discover a broken cabinet, for example, in a student's room.
What is a work order?
These are what you should be doing periodically while you're on duty.
What are rounds?
If a guest violates university policy while staying with a resident, this person is responsible.
Who is the resident?
These should be filled out at the beginning of the semester to help achieve harmony between roommates.
What are roommate success plans?
This is where you should refer a resident who is struggling academically.
What is BEAR Central?
This is one resource you should call if a resident is threatening violence.
What is Public Safety and the AC?
These are the three core values of the Office of Residence Life.
What are Community, Care, and Consistency?
This type of assistance animal must be approved through the Office of Disability Services and Residence Life.
What is an emotional support animal?
Smoking, vaping, and tobacco use are prohibited in all of these locations.
What are all university buildings and grounds?
This is where you should refer a resident who is struggling emotionally.
What is Cornerstone OR Student Support & Outreach?
These are the hours RAs are meant to be on call.
What is 7 PM to 8 AM?
You must report incidents to the appropriate staff member because you are a ________ ________.
What is a mandated reporter?
Non-LR visitors under this age are not permitted in residence halls (unless part of an official program).
What is 18 years old?
If your room key is lost, you will be fined this amount.
What is $250?
Residents who want to get more involved on campus could talk to someone from this office.
What is Office of Student Engagement OR Campus Activities Board?