OVERSALE
BSO
GATE
COUNTER
GENERAL
100
Document given to pax when added to Priority List as a volunteer or identified as INVOL

Notice of Compensation

100

Policy and Procedures for BSO

BSOM 
100

Seat Capacity for A321 Neo

20/176 + 196
100

Prepay discount for bag charges 

$5

100

Tool used to Swap Shift

Roster App

200

New Form of Compensation for Denied Boarding

Ready Card 

200

Provided to a customer after being unsuccessful locating LOST item on a flight

Leave Something Behind (card)

200

Allowed Carry on allowance

1 carry on & 1 personal item

200

Minimum age of PETC

8 weeks

200

American Airlines CEO

Robert Isom

300

Who to contact for evaluation of an increased offer amount 

Day of Departure 

300

Each unclaimed local bag must be scanned using  KIKO, on the mobile device within how many minutes at the inbound carousel to identify the bag is here

within 60 domestically

300

On time Aircraft Door Close

D-5

300

Real ID will be effective on what date

May 7, 2025

300

Piedmont Airlines was founded on what year

1931

400

Volunteers from the volunteer list should be transferred to where

PALL (Priority) List

400

 This metric measures the number of files that have been created incorrectly in your station.

 CODE 39

400

To verify before boarding

Min Crew on board

400
Age which UMNR service is required

0-14

400

Required DG question when accepting bags

Does this bag have a battery attached, or contain any spare batteries or e-cigarettes? Are all electronic devices in the bag powered off?

500
Keybad to process Oversale

Ctrl + O

500

After bags are open in your station without locating their owner, the On-hand bags should be sent to the warehouse at:

5 days (Domestic stations)

500

On time boarding begins when

D-40

500

Which side of the E2 form (AMRD Document) belongs to the captain

The left stub is the captain's copy, while the right stub is for the flight attendant's.

500

Piedmont Airlines CEO

Eric Morgan

M
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