Abbreviations
Policies
Procedures
What Do I Do
Potpourri
100

This is what GSN stands for

What is Goodwill of Southern Nevada

100

This is what you do if a participant states that he/she is contemplating suicide

What is to ask them to come sit down and talk with you.  Call their referring counselor, type in the case note and notify their emergency contact.  Notify the Director of Disability and Volunteer Programming.

100

This is developed at the start of a participants assessment that guides them with goals

What is their Individualized Written Rehabilitation Plan

100

Johnny cannot be picked up by Paratransit, what do I do

Call Paratransit back, notify the family or group home, call the Director of Disability and Volunteer Programming

100

This is what a participant can ask for at a job to help them succeed

What is a reasonable accommodation

200

This is what CBT and STEPS stand for

What is Community Based Training and Skills to Enable Personal Success

200

This is what a participant must sign to have a story written or a picture used

What is a Media Consent and Release Form

200

This is what I do if I am working on sensitive information and a participant or a co-worker enters my workspace

Turn your computer to a black screen by hitting the windows key plus L

200

This is what you do if a participant reports an injury

Ask them if they need medical attention

Fill out the safety/incident report

Have the participant sign the decline for medical treatment form

Send into Safety and AP

200

These are three ways to communicate with a deaf or hard of hearing participant in an assessment

ASL 

Phone

White Board

300

This is what IWRP stands for

What is the Individual Written Rehabilitation Plan

300

This is two types of Behavioral Programming that Goodwill does not use

Restraints

Locked Time-Out Rooms

Corporal Punishment

Noxious Stimuli

300

The number of hours you have to enter a case note

What is 48 hours

300

Name two of the four behaviors trainers and coaches see the most with their participants

Aggression

Stereotypy

Self-Injurious

Disruptive

300

This is put together at the end of the assessment to review with the participant on how they did

What is the Exit Report

400

This is what VR stands for

What is Vocational Rehabilitation

400

This is who can have access to a participants file or information

Disability Programs Staff

The Participant (with an appointment)

Mission Management Team

VR Referring Counselor (Exit and Supplemental Sheets only)

400

This is what a trainer or coach should do when out of their office

Make sure their door is closed and locked

400

This is what trainers and coaches write up if a participant is not complying with the policies and procedures of the program

What is a contingency contract

400

These are the two places Disability Programs stores a participants information

What is in the file room at Pilot and in Salesforce

500

This is what CARF stands for

What is the Commission on Accreditation of Rehabilitation Facilities

500

These are the two surveys a participant will complete during their assessment

Self Survey and Exit Survey

500

At the end of the assessment day, when can the trainer or coach leave or finish paperwork

What is when their participants ride arrives

500
Name two of the ways to de-escalate a behavior that starts to happen

Calm, low voice tones

Redirect the behavior

Try to reason with the participant

Ask Retail Management for assistance to call 911

500

How often are case files reviewed

What is quarterly

M
e
n
u