Branding
Miscellaneous
Performance Support
Standard Work
The Hartford, Strategy, Values, Vision, Behaviors
100

The name of our new, exclusive Hartford font

What is Trust Hartford?

100

The tool you can use to create a link with tracking capabilities on a learning item outside of Workday

What is Content Manager?

100

The part of speech and tense that procedure articles should start with

What is a present tense verb?

100

Used to support complex changes that are rolled out in a series, have multiple parts or multifaceted change management plans for leaders

What are Leader Guide Pages? Found in Leader Change Material SW.

100

The year The Hartford was founded

What is 1810?

200

The preferred direction people should be facing in photography used in learning materials

What is forward, facing the camera?

200

The four headline types you can select from, even though we rarely use one of them

What are Awareness, Huddle, Floor Walk and Leaders Only?

200

This content type should be used for essential facts, background information, and detailed explanations of concepts and topics

What is REF?

200

The format you use when titling a project folder in the Content Curation library

What is CamelCase? Found in Storage, Publishing, Reporting SW.

200

The four components of The Hartford's strategy

What are Advance Underwriting Excellence, Differentiate Customer Experience, Drive Organizational Efficiency, and Maximize Talent?

300

The Hartford's custom typeface/font is based off of these common things

What are US coins?

300

The five components that make up the ADKAR acronym

What are Awareness, Desire, Knowledge, Ability and Reinforcement?

300

This content type is for temporary, time-boxed information regarding unforeseen, unplanned, or unexpected events that may impact work

What is an Alert?

300

The 4 headings that must be added manually for headlines marked as Huddle

What are: What is changing, Goal of the change, Benefit of the change, Tie to the strategy? Found in Communications SW.

300

The four Hartford behaviors for 2025

What are Customer First, Own it, Solve it and Live it?

400

The names of the five colors on The Hartford's primary color palette

What are Black, Claret, Fuchsia, White, and Warm Gray?

400

Agile: The general format (sentence) to follow for creating a user story

What is, "As a  <who/user>, I want <some type of goal>, so that <value/reason>?"

400

This content type is for grouping tasks that complete an end-to-end process

What is PE?

400

The role you should add in Rise that enables others to collaborate and edit your course

What is Course Manager? Found in eLearning SW.

400

The Hartford's vision for 2025

What is, "We will be the most trusted insurer, emboldening customers' success and enabling resiliency in an ever-changing world?"

500

Painted in 1851 by Sir Edwin Landseer, this painting has been the inspiration for our logo since 1875

What is The Monarch of the Glen?

500

The feature in Verint that allows you to locate specific calls based on words used in the transaction

What is Speech Analytics?

500

When you subscribe to an article and and update is published, this happens

What is an IKE Subscription Notification email alert is sent?

500

The Workday report that returns for each user and item, the user's completion status (complete, incomplete, in progress) 

What is the HIG Item Status? Found in Storage, Publishing and Reporting SW.

500

The the five Hartford Values for 2025

What are Trust, Heart, Resilience, Excellence, Equity and Community?

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