Site Visit
How many days will Banner cover for the site visit?
Three
When is an Air BNB, or VRBO acceptable?
Never
What is the name of the website/program used to track resident/fellow onboarding?
New Innovations
When does the clock start for the credentialing timeline?
Once a CVO application has been returned & is complete (no missing items)
How long are the sanction check and Stark letter valid?
30 days and two years.
What is the timeframe allowed for completing section 2 of the I9, to avoid an incurable error or termination of employment?
I9 is to be completed no later than the third day from employment date.
Example 9/1 - must be completed by 9/3 to avoid an error, not including holidays.
True or False - When the candidate is traveling in their own car, they can submit for both mileage and fuel.
False - Fuel is counted in the milage reimbursement calculation.
In what month does resident onboarding start and how often should an RC meet with their program administrators regarding pre-boarding updates?
April and at least Weekly or biweekly
What is the final step in the CVO process before being released to the facility?
QRT
Where do we load the final site visit agenda?
I:drive, One Banner and calendar invites.
Who is responsible for notifying CVO & BHN if a provider declines after the preboarding process has started?
The Recruitment Coordinator/Concierge sends a declination email to the credentialing and HR transaction teams. For more details, refer to the Declination process in the Playbook.
Can a credit card statement be used in place of a hotel folio?
No
What three documents are required to complete the I-9 for a J-1 Visa?
Foreign Passport, most recent I-94, DS-2019.
When will Provider's go through CAQH?
When privileges are not needed.
When is a sanction check needed?
Virtual and in person site visits. Sanction check is to be re-ran when the site visits is outside of 30 days from the initial sanction.
Additonally, a sanction check is required if a provider skips the virtual/site visit process and proceeds directly to preboarding.
What additonal report is required for all Colorado providers?
A CAPS Check - is a type of background check. Colorado law requires certain agencies to request a check of the Adult Protective Services (APS) data system (called CAPS) to determine if certain individuals have been substantiated in an APS investigation of mistreatment of an at-risk adult.
When does a background report expire?
One year from completion date.
From an HR perspective, what items must be completed before the start date to ensure compliance?
Prior to the start date, the following must be completed for compliance: Signed Contract, background check, Section 1 of Federal Form I-9, occupational health with contingent or final clearance, MyHR|Workday, and any applicable state-required documents.
When a provider isn't credentialed what step can be requested as a potential option?
Temp privileges (Request is managed by the department)
What prompts you to initiate a site visit?
Recruiter sends formal email to candidate introducing coordinator, requesting availability.
When should incentives for Physician's be released and name 5 of the 8 items that need to be in place?
For Physician's - around 45 days from start date. Items needed: Signed Contract, License, Background Check, Scheduled Occ Health appointment, CVO Application in process, Academic Title Application/Paperwork, Dept/Recruiter approval. RC should partner with Recruiter during 1:1 to review.
For APP's - once the start date is met, incentive should be released on their first check.
(acquisitions, we pause until we have final clearance)
True or False - A referred employee is eligible for the ERP program as long as they haven't worked for Banner in the last 6 months.
FALSE - it must be outside of 365 days.
Name the 6 Banner Values
Customer Obsessed, Relentless Improvement, Courageously Innovate, Disciplined Focused, Foster Accountability, Continuously Earn Trust
What are the 4 partners involved in the credentialing process?