Insurance
What is the purpose of the default Medicaid secondary code?
It acts as a "dummy" insurance that automatically writes off remaining balances after primary insurance processes claims. Avoids erroneous denials from non-par Medicaid!
What is our goal for Arrival Rate?
92%
What is the Ivy mission?
We inspire and enable people to live life to the fullest!
What is the name of Madison's pet snake?
Havana
The first Iphone was released in what year?
2007
What insurance change are we facing effective 10/01? What about the specifics?
HMO= OON w/ no OON benefits
PPO= Able to treat, OON benefits
NC State Employee Retiree Plan= passive plan, members may be treated by any MC provider and remain INN
Why is SFQ so important?
Patients get better, faster!
Potential less $ out of patient's pocket if they are adhering to POC from start of care
What are the 7 Ivy values?
OneIvy
Love What You Do
Serve Others
GSD
I Belong
Do the Right Thing
Grow
Where did Holly work for many years before coming to Ivy?
A Maryland Crab Shack
What singer has had a Billboard No. 1 hit in each of the last four decades?
Mariah Carey
At what visit does Aetna hold a Medical Necessity Review?
Any point after the initial 25 visits
As a FO team, what daily item has the biggest impact on our patients?
Scheduling!
2003
What are the names of Laura's 2 dogs?
Lily & Lexi
What country has the largest population of tigers?
India
What is our most common payor in our Carolinas market?
Medicare
Why is our copay collections goal higher than our co-collections goal?
Copays are due upfront at TOS per contractual agreement between patient & their insurance company
How many states is Ivy in?
17
How many clinics do we have across both of our regions?
27 (28 if we include Rock Hill's Winthrop satellite location)
In 1945 scientists in this state witnessed the detonation of the world's first atomic bomb
New Mexico
How do you explain what MoveDocs is to our MVA patients with attorneys?
In a nutshell, MoveDocs is our preferred MVA payor because they prevent the patient from having an upfront responsibility as they provide funding for care upfront to the provider
What are the meeting expectations for FO Huddles?
Be on time, on camera away from the front desk and engaged!
Who is the CEO of Ivy Rehab?
Jason Strauss
Who is our VP of Operations for our Southeast territory?
Sean Hahn
In his teens, this Pittsburgh "pickle king" was running a business to supply grocers with fresh produce.
Henry Heinz