Meet the GTM Crew
Before joining RevOps, Brendan’s first job was in this field.
What is sales?
Gong can automatically create these after a call so you don’t have to type everything out.
What are call summaries / notes?
This is the core CRM where we track accounts, contacts, leads, and opportunities.
What is Salesforce?
This deal/opp stage means the contract is fully signed.
What is Closed Won?
Before using a new AI tool at work, you should confirm it’s been cleared by the team that approves software and protects company systems.
What is IT /Security?
Lucas just welcomed a new member to the family — specifically, this type of pet.
What is a puppy?
When Gong flags that you said “um,” “like,” or “you know” a lot, it’s pointing out these.
What are filler words?
This prospecting platform used by the NA sales team to find contacts and company info and support outbound outreach.
What is Apollo?
This metric counts how many new opportunities were created in a given time period
What is opps generated?
This AI company is behind the chatbot called ChatGPT.
What is Open AI
Kenneth’s hobby is trying new restaurants — he’s known as this.
What is a foodie?
A common Gong coaching tip is to ask more of these to keep the conversation moving and learn what the other person actually needs.
What are open ended questions?
This tool supports outbound calling by helping reps dial faster and connect with more prospects.
What is Orum?
This is the metric that tells you what percentage of your closed deals end in a win.
What is win rate?
This is what you call the instruction you type into an AI tool to tell it what you want.
What is a prompt?
Deepti loves doing these with her son.
What are puzzles?
Gong can highlight these moments when a buyer pushes back (e.g., price, timing, competition).
What are objections?
This tool is used to manage event registrations and track RSVPs for meetings or webinars.
What is RSVPify?
This is the average length of time from opportunity creation to closed-won or closed-lost.
What is sales cycle?
This is the type of AI where computers learn patterns from data to make predictions or decisions, instead of being explicitly programmed with every rule.
What is machine learning?
Zhoha just came back from this country.
What is India?
Gong can this simple ratio to see if you’re dominating the conversation.
What is Talk Time?
This account-based marketing platform helps target specific companies with coordinated ads and intent signals, then measures engagement at the account level.
What is Demandbase ABX?
This is the metric that compares total pipeline value to quota to show whether you have “enough” pipeline.
What is pipeline coverage?
This is the name for an AI model trained on huge amounts of text that can chat and write (think ChatGPT-style).
What is an LLM (Large Language Model)?