Resume
What section of a resume lists your previous jobs, dates worked, and job duties?
Work Experience / Employment History
What is one appropriate item of clothing to wear to a professional job interview?
Clean, professional attire (dress shirt, slacks, blazer, etc.)
Who is the person you report to at work and who gives assignments and feedback?
Supervisor / Manager
What is a polite way to greet a new co-worker on your first day?
Friendly professional introduction
What does punctuality mean in the workplace?
Arriving on time
Name two pieces of information that should be included in the contact header of a resume.
Name, phone number, email (optional: LinkedIn, city/state)
When answering “Tell me about yourself,” what two things should you include to keep the answer job-relevant?
Brief background + relevant strengths
If a supervisor gives a task with an unrealistic deadline, what is an appropriate first step?
Ask questions; discuss priorities; propose timeline
If a co-worker asks for help but you are busy, what is a respectful response?
Offer later help or redirect respectfully
Define reliability and give one example of showing it at work.
Consistency and follow-through
What is a strong one-sentence statement at the top of a resume that summarizes your goals and value called?
Objective / Resume Summary / Professional Summary
Give two good questions a candidate can ask the interviewer at the end of an interview.
Success in role; team culture; growth opportunities
Name two examples of professional behavior that build trust with your supervisor.
Meeting deadlines; communication; follow-through
List two strategies for resolving a minor conflict with a co-worker
Calm discussion; “I” statements; compromise
What is time management, and name one tool or method to manage tasks during a shift?
Prioritizing tasks; checklists; planners
When tailoring a resume for a specific job, what should you change to better match the position? (Give two examples)
Match keywords; highlight relevant skills; reorder sections
Explain the STAR method and list what each letter stands for.
Situation, Task, Action, Result
How should you respond if you realize you made a mistake that affects your supervisor’s work?
Admit mistake; fix it; prevent repeat
Why is active listening important in teamwork, and name one technique to practice it?
Teamwork, communication, customer service, punctuality
Describe two transferable skills from school or volunteer work.
Teamwork, communication, customer service, punctuality
Describe how to format and present a bulleted job duty so it demonstrates achievement rather than just a task.
Use action verbs to show the skills you used
How should you handle a question about a weakness so it remains honest but positive?
Talk about the situation, and how it makes you work harder or provide an example.
Describe how to request a performance review or feedback in a professional way.
Request meeting; ask for feedback; show growth mindset
How do you give constructive feedback to a co-worker professionally?
Private, specific, constructive, collaborative
Explain the importance of workplace safety and list three behaviors that promote it.
Injury prevention; PPE; hazard reporting; cleanliness