open orders
What is the minimum deposit amount we need to take in order to make a sales order?
What is 50%
What is the difference between lump charcoal and Briquettes. (bonus points if you know what the 2 main ingredients to make briquettes is)
What is Briquettes are formed well lump is more natural. (Charcoal and corn starch)
What is our top brand of Pellet Smokers?
What is Traeger
What type of fireplaces does our company install?
What is gas fireplaces
What is the first thing to do at the start of your shift?
what is Put out furniture and grills
How often should you be checking your open orders?
What is once a week
When would you use Briquettes over lump charcoal.
what is lump is better for longer cooks well Briquettes are better for direct cooking like burgers.
what is the biggest difference between charcoal and pellet units?
what is pellet units act on the principle of convection heat well char coal is a more direct heat source
what are our top 3 Electric fire place brands?
What is Napoleon, Valor, and Amantii
What is the first thing to do when a customer enters the store?
What is greet and engage
If items need to be ordered what should you do?
What is write on each item line please order and write please order in the internals.
what is the main body of Big Green Egg and Kamado Joe units made out of?
What is ceramic
Which Brand of Pellet Smokers Offer the highest heat output?
what is Recteq
What is the main benefit of Electric over Gas Fireplaces?
What is Electrics are usually easier as they do not need venting
how often should you be checking in on customers?
What is Every few minutes
When making a Quote or Sales order how should the product be organized?
what is Most expensive items at the top and grouped together in the categories
What is the biggest difference between master built units and all other charcoal units?
What is Master built units are automated units
What is the biggest question you should be asking the customer to find out which brand is for them?
What is finding out how often they cook and for how many
How do you login to the valor website?
What is username is Barbecues and the password is Galore
What is restocking and cleaning
After calling a customer what should you be doing on the sales order?
what is writing in the internal notes of when the customer was talked to
What is the best way to Ignite charcoal?
what is using a chimney and charcoal starter
Which Pellet smoker did we sell the most of in in 2025?
What is the Woodridge Pro
What is the Biggest Questions you should be asking the customer?
What is What size are you looking for
What does Each letter in SIZZLE stand for?
What is Speak up early, Interactions and Respect, Zero Tolerance Zone, Zip it & Write It Down, Learn The Rules, and Engagement & Reliability