Section 1
If client has jewelry, how would you document a Gold and Silver ring
Color yellow or white ring
How many phone calls does a client get per week and for how long is the call? and what are the exceptions ?
twice during the week 25 min each call
on the weekends for 45 min each call
holidays, birthday
How often does a client shower and brush the teeth?
Shower daily
Brush the teeth in the morning, after breakfast and before going to bed
Why do they walk in a straight line?
Ensure everyone feels comfortable, safe, maintains personal space and prevents any misunderstanding or accidents.
who will take care of the infant when she is attending school?
Youth Care Worker
What section would a backpack be documented in?
Other/ Otro
Who works with the client to prevent, detect and respond to any incidents of sexual abuse or harassment
PSA Compliance Manager
How must the nails be maintained?
Clean and trimmed
Do clients go off campus for activities?
Yes
Are moms responsible of caring for their child?
Yes, staff will assist when needed.
Who signs the clients personal property list? and What time would you write down?
Staff conducting the intake or SL, client, and actual time (real time)
Who will assist the client with any day-to-day needs?
Direct Care Staff
How often will a client be shaving and what item will they use to shave?
Once a week and with an electric razor
How does a client earn incentives?
By actively participating in program schedule, following simple rules and expectations
What are some child rights (derechos del menor)?
Right to :
appropriate care & treatment
free from discrimination
to have physical, emotional, developmental, education, social and religious needs
free from abuse, neglect, & exploitation
free from any harsh, cruel unusual, unnecessary, demeaning or humiliating punishment.
What are a few items you would document in the document/ Documentos section
List of phone numbers, Address, vaccine card, death certificare, birth certificate
Who will meet with the client to discuss any concerns, will work with client and sponsor in family sessions?
Counselor/ Clinician
If hygiene items are not listed that client needs or require who provides them?
Any staff if items are available
Does a client need to attend school? and when is a client considered to attend public school?
Yes, and category 4 clients attend public school.
What are some program rules?
complete all my chores
will not leave room without clothes, shoes, or socks
refrain from using offensive language
avoid conflict with residents
will not share food or any items with other residents
When documenting money, are the 4 things you need to write down?
Quantity (cantidad)
Currency (Tipo de Moneda)
Denomination (Denominacion)
Bill/Coin (Billete/Moneda)
Who will help the client identify a sponsor?
Case Manager
What are the 10 expectations of a clients role?
1. be responsible 2. practice self-care
3. set personal goal 4. engage actively
5. seek support 6. be open to learning
7. respect yourself & others 8. communicate your needs
9. follow the rules 10. reflect on your experiences
When does a client get to go to the dentist?
After 3 (90 days) months of being at the shelter
What are some prohibited items?
weapons, illegal drugs, tobacco, alcoholic beverages