Paperwork
Where do you put intake paperwork when done?
Kaylee's mailbox
How do you give families access to MyChart?
Send them an activation code via text/email
-Parents must use their DOB when signing up for MyChart not their child's DOB
Who do you contact when you are out sick with and infectious illness that could be shared with others?
Employee Health and Wellness
In case of a fire, where is our meeting spot?
Corner lot of S Cherry Ave and E 6th Street
Within what time frame should you answer a professional email?
By the end of the same business day
How long should you keep paperwork in your office?
Keep it until intake is completed, should be brief
How do you send a treatment plan through MyChart?
Make sure MyChart is activated, click on the down arrow next to "sign" and then click "send to participant"
Can you wear Children's Wi clothing every day of the week?
Yes, as long as they meet personal appearance policy (no hoodies)
Where is our office AED located?
On the wall in the conference room
When you bill for CCS, what is the billing code?
99999
Where do you route intakes, treatment plans, 90-day reviews, and discharges?
CFC Marshfield Front Desk
How do you send a letter through MyChart?
Auto defaults to send letter through MyChart if MyChart is active
What items are not permitted to wear to work?
Lanyards
Hooded sweatshirts/hoodies
Sweatpants/shorts
Clothing or accessories with offensive or suggestive images or messages (including advertisements for tobacco or alcohol products)
Clothing and accessories advocating for political parties or candidates
What signifies if a room is considered a safe room that locks?
Children's Wisconsin sticker in the upper corner of the door frame
What should be scanned into a clients epic file?
ROI's, Consent to Treat, Treatment Plans, Rating Scales, Drawings, CCS Plans, Consent General, Insurance Verification Documentation, Insurance Referral/Pre-Authorization, Body Diagram, Correspondence, External Medical Records, Patient Referral, Fee Agreement, Oath Administration, Intake paperwork, Request for Interview
Can a teen sign an ROI for themselves without a parent?
Yes, unless it is for school
What are the perks of MyChart?
Sign treatment plans/consent to treat
view appointments
make changes to demographics
update insurance
view/make payments
video visits and secure messaging with provider
If a client is wearing a mask, are you required to mask?
Yes
In case of a tornado, where is our safe spot?
What do you need to add to your note for CCS Billing?
Session length, documentation length, billing code of 99999 for both the "Level of Service" and "All Charges for this Encounter" and if it is for Marathon County CCS you must also add the start/end time of the session
How many days after a discharge session do you have to complete discharge paperwork and route?
30 days
Can a teen sign paperwork through MyChart?
Yes. if the teen is 14-17 years old AND has their parents consent to have their own
How many no shows or late cancels can a client have before a letter is sent?
3
Where do you report safety incidents for a client and staff members?
Client: Origami
Staff: Ready Set
What should you do when you need to call in sick?
1- Call and leave voice message for the front desk informing that you will be out 2 - Text Jenna (715)896-8893 infroming her that you will be out
3 - For SBMH providers please contact your point person at the school to inform them wou will be out that day. If you preger admin to do this, ensure you clarify that in your voice message and make sure your point of contact is up to date so admin can contact them.
4 - When you are well and able to, ensure you have entered your sick time in Workday.