Human Resource Basics
Recruiting & Selecting Employees
Training & Development
Laws & Workplace Protection
Pay & Employee Performance
Labor Unions & Negotiations
100

This is the process of hiring, developing, motivating, and evaluating employees to achieve company goals.

What is Human Resource Management (HRM)?

100

The attempt to find and attract qualified job applicants.

What is Recruitment?

100

Activities that improve employee knowledge and skills.

What is Training and Development?

100

This 1964 law prohibits discrimination in employment.

What is the Civil Rights Act of 1964?

100

Additional pay for reaching a specific goal.

What is Incentive Pay?

100

An organization that represents workers in dealing with management.

What is a Labor Union?

200

The process of creating a strategy to meet current and future employee needs

What is Human Resource Planning?

200

The process of determining which applicants are qualified for the job.

What is Selection?

200

On-the-job training where experienced workers guide less experienced employees.

What is Mentoring?

200

This agency processes discrimination complaints.

What is the Equal Employment Opportunity Commission (EEOC)?

200

Evaluating employee performance compared with expected standards.

What is a Performance Appraisal?

200

Negotiating wages, benefits, and working conditions between unions and employers.

What is Collective Bargaining?

300

A study of the tasks required to do a particular job well.

What is Job Analysis?

300

An in-depth discussion about an applicant’s skills, experience, and education.

What is a Selection Interview?

300

A form of training combining job instruction with classroom learning.

What is an Apprenticeship?

300

Programs designed to increase opportunities for women and minorities.

What are Affirmative Action Programs?

300

Government payments to workers who lose their jobs.

What is Unemployment Compensation?

300

A formal complaint by a union worker against management.

What is a Grievance?

400

A summary of job tasks, duties, responsibilities, and working conditions.

What is a Job Description?

400

An event where companies and job seekers meet to discuss employment opportunities.

What is a Job Fair?

400

Moving employees between different jobs so they learn multiple skills.

What is Job Rotation?

400

The federal agency that sets workplace safety standards.

What is OSHA?

400

Pay for lost work time due to job-related injuries.

What is Workers’ Compensation?

400

A negotiation process where a third party helps resolve disputes but does not make the final decision.

What is Mediation?

500

A list of skills, knowledge, and abilities needed for a job.

What is a Job Specification?

500

Presenting a positive image of the company to attract applicants.

What is Recruitment Branding?

500

A training method using mock equipment or environments.

What is Simulation?

500

Groups legally protected from employment discrimination.

What are Protected Classes?

500

Identifying employees who can fill future leadership positions.

What is Succession Planning?

500

A process where a third party makes a final binding decision in a dispute.

What is Arbitration?

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