Windows Tools & Management
Active Directory & Users
Remote Access & VPN
Backup, Recovery & Boot
File Mgmt & Permissions
Linux & Peripherals
100

This keyboard shortcut opens Task Manager DIRECTLY — no menus required.

What is Ctrl+Shift+Esc?

100

In this network setup, every computer manages its own user accounts independently with no central server — best suited for 10 or fewer computers.

What is a Workgroup?

100

This Microsoft remote access protocol runs on TCP port 3389 and provides a full graphical desktop session to a remote computer.

What is RDP (Remote Desktop Protocol)?

100

This backup strategy is described as keeping THREE copies of data, on TWO different media types, with ONE stored off-site.

What is the 3-2-1 backup rule?

100

This Windows command-line tool can view and change file attributes like hidden (H), read-only (R), system (S), and archive (A).

What is the attrib command?

100

On a Debian or Ubuntu Linux system, this package manager command installs software from an online repository: ____ install [package name]

What is apt?

200

This tab in Task Manager lets you DISABLE programs that slow down your computer's startup time.

What is the Startup tab?

200

This Active Directory component is a 'folder-like container' used to organize users and computers — and is the target for Group Policy application.

What is an Organizational Unit (OU)?

200

This open-source, platform-independent remote desktop protocol works on multiple operating systems and uses port 5900.

What is VNC (Virtual Network Computing)?

200

Unlike incremental backups, this backup type captures ALL changes since the last FULL backup — so each session grows larger, but restoration only requires two sets.

What is a differential backup?

200

When a network user accesses a file that has both an NTFS permission of Full Control and a Share permission of Read, this is their effective permission over the network.

What is Read (the more restrictive permission wins)?

200

This Linux file system type is the current standard for most modern distros, adds journaling for crash recovery, and supports volumes larger than 16 TB.

What is ext4?

300

This MMC snap-in pre-built console combines Device Manager, Disk Management, Services, Event Viewer, and more into one window. The run command is compmgmt.msc.

What is Computer Management?

300

This local Windows group gives COMPLETE AND UNRESTRICTED access to a single computer — equivalent to Domain Admin but scoped to one machine.

What is the Administrators group?

300

This Windows remote support tool requires NO pre-configuration on the client machine — just a Microsoft account and a 6-digit code — making it perfect for one-time IT support.

What is Quick Assist?

300

This Windows special boot environment contains tools including Startup Repair, System Restore, and Command Prompt, and can be accessed when the OS won't start normally.

What is WinRE (Windows Recovery Environment)?

300

Windows full-drive encryption tool that uses a TPM chip and can protect an entire OS volume — protecting data if a laptop is lost or stolen.

What is BitLocker?

300

A peripheral device that BOTH receives and sends data — like a USB flash drive, network adapter, or touchscreen — is classified as this type.

 What is an Input/Output (I/O) device?

400

You need to find the exact BIOS version, processor type, and amount of RAM on a client's computer in 30 seconds — without opening hardware panels. This built-in command gives you all hardware specs.

What is msinfo32 (System Information)?

400

This built-in Windows security feature prompts even administrator accounts with 'Do you want to allow this app to make changes?' before elevating privileges.

What is UAC (User Account Control)?

400

This type of VPN connection links two entire office networks together over the internet, allowing employees at both sites to access shared resources as if they're on the same network.

What is a site-to-site VPN?

400

This command-line tool run from WinRE can fix a corrupted Master Boot Record, fix the boot sector, scan for installed Windows, and rebuild the BCD database.

What is bootrec?

400

In Linux, running 'chmod 755 file.sh' sets these specific permissions for owner, group, and others in that order.

What is rwxr-xr-x (read/write/execute for owner; read/execute for group; read/execute for others)?

400

In Device Manager, a yellow exclamation mark next to a device always indicates this problem, and the typical fix involves this action.

What is a driver issue (missing, corrupted, or incompatible driver)? The fix is to update or reinstall the device driver.

500

Windows recommends this page file size range relative to physical RAM. Example: if you have 8 GB RAM, this range applies.

What is 1.5 to 3 times the amount of RAM (12–24 GB for 8 GB RAM)?

500

Group Policies are applied in this specific order — abbreviated as four letters — ensuring lower-level policies can override higher-level ones when conflicts exist.

What is LSDOU (Local, Site, Domain, Organizational Unit)?

500

VPNs protect data using two key methods: this creates a private pathway through the public internet, and encryption scrambles the data so it cannot be read if intercepted.

What is tunneling (plus encryption)?

500

This UEFI feature verifies the digital signatures of boot-time software, preventing malware from loading before the operating system — it is often required for Windows 11 compatibility.

What is Secure Boot?

500

This Linux command-line robocopy equivalent copies entire directory trees with preserved permissions, and can resume an interrupted transfer. On Windows, this command is used for the same purpose.

What is robocopy (Windows) or rsync (Linux)?

500

This modern Linux file system supports copy-on-write, built-in snapshots for easy backups, and self-healing data integrity — pronounced 'butter FS' or 'better FS.'

What is Btrfs (B-Tree File System)?

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