Phone Dispositions
Used when leaving a voice mail.
What is AML?
When calling on a residential fire alarm; You called the premise, no answer, you dispatch the fire department and there are no other contact on the account.
What is FC clearing code.
What hot keys are used to verify the verbal security passcode.
Hot keys that are used to open the "operator action" window or "Bestie Box".
What is Alt F8?
How long can you put a residential Fire system on test.
What is 24 hours?
Used when dispatching the fire department.
What is NFD?
BA alarm; you called the premise the person who answered said everything was ok, but did not know the VSP. The cancel was received from the keypad.
What is EC?
What is more information?
Hot keys used to add an additional actual if one already exsist.
What is Control A?
The "P" behind ON TEST(P)?
What is part of the system is on test?
Used when someone on the call list answers the call.
What is ACL?
BA alarm; you called the premise and left a message, you left messages for all contact and dispatch the PD.
What is FCS?
True or False: A system can be placed on test without a VSP.
What is false?
This key is used to see what my options are if there is an up arrow.
What is F2?
Length of time a system is placed on test once we are notified the PD are on site.
What is 20 minutes?
Used when canceling the PD.
What is CPD?
When handling a Hold-up alarm; you called the premise but didn't reach anyone so you dispatched the PD.
What is HUD?
True or False: On an out bound call you can tell the customer if the VSP is a word or numbers.
What is false?
The code you need to log if you are not able to connect to the 2way.
What is TWVF?
True or False. When placing a system on test you must always put all zones on test.
What is false?
What is ERR?
You are working a BA alarm; You left a messages at the premise and the first contact. You dispatched the PD. There are still two contacts left to call.
What is PCIVR?
True or False: You can always except a cancel from the keypad to disregard and alarm.
What is false?
This phone disposition code is used when a person on the contact list answers the phone.
What is ACL?
Amount of time you can place a commercial small business account on test, that has fire zones.
What is 8 hours. (unless specified by the AHJ)