List an inappropriate behavior that should be stopped
- Swimmer is hanging on the instructor
- A child dunking another
- Swimmers touching each other underwater/out of view
As a staff member under the age of 18, which locker room should I be using?
The Family Locker room
When touching a swimmer, I should...
Let them know my movements before I touch them.
True or False:
As YMCA employees, we are mandated reporters.
True
List an appropriate verbal interactions with consumers
- Positive Reinforcement
- Encouragement
Do we take children to the bathroom?
Only in an emergency, and must follow the rule of three.
As a swim instructor, my hands should be...
ALWAYS visible to those around me
If I have a pre-existing relationship with a child in my programming...
I must notify the YMCA of the pre-existing relationship and pause external contact with the children.
True or False:
High-fives and handshakes are an appropriate example of physical interaction with consumers.
True
A child comes out of the locker room alone. They appear to be 5-6 years old. What should I do?
Ask them about the location of their adult. Assist them back to their family, or stay with them until their family is located. Ask a coworker for assistance if you need to leave a visible area. File a report if the parent is not immediately found.
True or False:
Full-frontal hugs are an appropriate physical interaction with consumers
False
A parent asks you to lifeguard at their child's upcoming pool party located in their back yard. How should I respond?
No, unfortunately I cannot work the party as we have an established relationship built at the YMCA so I cannot visit your home/have an outside relationship with your child.
List a red flag/inappropriate behavior you are required to report
- Seeking private time or one-on-one time with youths.
- Sending unauthorized electronic communications through text message, social media, etc.
- Buying gifts for individual youths.
- Youth disclosing that an employee or volunteer makes them feel uncomfortable.
When I see a child going into a defined adult space such as the 18+ locker rooms, I should...
Notify the patron about the age restriction, and point them in the correct direction.
Private situations such as private swim lessons can lead to one-on-one contact. If I am planning to teach a private lesson, I should plan to...
- Have supervisor approval.
- Define the date/time/topics of private swim lessons on my progress tracker as documentation.
After swim lessons, a parent hands you a thank you gift as a token of their appreciation. Are you allowed to accept this gift?
It depends on the dollar amount (we cannot accept gifts for over $10).