costumer conversation
It is the formal English translation of "Kann ich Ihnen helfen?".
May I help you?
a place where you can buy food
grocery store
This word describes something that does not cost much money. (an adjective)
cheap
It is the English version of "Verkäufer".
sales assistant / sales clerk
Complete the sentence: "This jacket _____ on sale."
is
It is a polite way to say: "Das ist nicht möglich."
I am afraid that is not possible.
a place where you can buy clothes
boutique
How is a person called that steals from shops?
shop lifter, thief
It is the English word for "Lager".
warehouse / stockroom
Correct the sentence: "The costumer want a refund."
wants
Complete the sentence: "If you do not have a receipt, we _________ give you a refund."
cannot/ can not/ can't
a place where you can buy fresh meat
butcher
when you want to compare two products with each other, you use a comparison. Fill in the gap:
"The green jacket is ___________ expensive than the red one."
more/less
What is a "supplier"?
a company that provides goods to a store.
Fill in the correct tense: "We ____________ (deliver) your order tomorrow."
will deliver
When a costumer says "This product is defective.", how can you give a professional response?
"I am sorry to hear that. Let me check what I can do for you."
a place where you can wash your clothes if you do not own a washing mashine
laundry service
You use this adjective to describe a product that lasts a long time and is not easily damaged
durable
It is the translation of "Das Produkt ist nicht auf Lager vorrätig."
The product is out of stock.
Choose the correct form:
"I bought this pair of shoes already."
"I have bought this pair of shoes alredy."
present perfect
Formulate a polite refusal: "The return period is over."
"Unfortunately, the return period is expired, so that we cannot offer a refund."
a place where you can let staff members wash your clothes in a professional way (with chemicals instead of water)
dry cleaners
If you want your costumer to really buy one specific product because this product is the best and cheapest one, you give your costumer a _______________ for this product
a recommondation
(alternativ: an advice)
It is the explanation of "costumer loyalty".
costumers who regularly return and buy again
Complete the conditional sentence: "If the product ________ (to be) damaged, we __________________ (to replace) it."
is damaged; will replace