100 A fire alarm is sounding, but you don’t see any smoke or fire in your area.
What is begin evacuation and follow Code Red procedures?
A patient is unresponsive and not breathing normally.
What is declare a Code Blue?
An unattended bag is found in the waiting room.
What is do not touch?
A patient becomes verbally aggressive.
What is de-escalate?
This type of situation triggers a Code Grey in the clinic.
What is loss of essential services?
Smoke is detected in an exam room and the alarm activates.
What is RACE?
R – Rescue / Remove
A – Alarm
C – Contain
E – Evacuate / Extinguish
One person coordinates the emergency response.
What is the clinical lead?
During a Code Black event, staff must contact emergency services in this order.
What is call 911, then UBC Security?
Staff request immediate help using this system.
What is call bell?
During a system outage, care is limited to this type of service.
What is urgent and essential care?
After evacuation, staff gather patients and team members at this location.
What is Muster station/ Assembly Area?
The first available clinician states these words when assuming leadership.
What is “I am leading”?
During a bomb threat call, this action helps gather critical details without escalating the situation.
What is keep the caller talking?
One person directs the response.
What is lead responder?
When electronic systems are unavailable, staff use this type of documentation.
What is downtime documentation?
A patient cannot exit independently during evacuation.
What is assist the patient to evacuate safely?
The Clinical Lead assigns roles, but no one repeats back their task.
What is closed-loop communication?
This commonly used device should be avoided near a suspicious object due to potential risk.
What are cell phones / electronic devices?
This action is appropriate in Code White but should NOT be used in Code Silver.
What is activate the call bell system?
Phones and internal systems are down. This becomes the primary method of communication.
What is in-person communication?
What acronym represents the four basic steps for using a fire extinguisher?
What is PASS? Pull, Aim, Squeeze, Sweep
During handoff to EMS, the Clinical Lead gives a structured summary.
What is ISBAR?
Identity, Situation, Background, Assessment, Recommendation.
Staff are preparing to evacuate during a Code Black. This action must be avoided unless directed by responders.
What is activating the fire alarm?
After a serious Code White incident, staff must complete this reporting system.
What is CAIRS?
This role is responsible for declaring Code Grey after confirming a system failure.
What is Clinic Operations Leadership?