NEM
___ ______ _______ is the difference between the kilowatt-hours delivered by the Company to the BP and the kilowatt-hours delivered from the BP’s generation facility to the Company.
BPs are billed this difference, plus service charges, according to the NEM tariffs. PHI installs a NEM meter at the BP’s premise
WHAT IS NEM?
Dunning Locks are configured with a validity period that will automatically set the expiration date
WHAT IS THE EXPIRATION DATE?
In ____, the Deposit is automatically subtracted from the collectable amount when the disconnect document is created
A form of automatic payment, occurring whenever a bill is due for payment. The bank debits the customer’s bank account and credits the utility bank account to clear the open item.
WHAT IS DIRECT DEBIT OR AUTOPAY?
A variation of the NEM rider where several accounts from the same legal entity can be grouped.
When applying the NEM rider following a waterfall distribution sequence defined by the business partner.
Excess generation from the first account is transferred to the subsequent accounts until there is no more generation to transfer
______ icon in Status field identifies item is reversed
Be sure the ____ ____ ____ Required box is checked for AMI enabled meters before saving.
BPs can enroll in Auto Pay via __ _______
WHAT IS MYACCOUNT?
Customers are compensated for their share of a generators output though a credit on their monthly energy bill. (“Community Solar”)
Intended to provide a solar or renewable option to customers who cannot participated in NEM
A Medical Certification Program Recertification Letter is automatically sent to Business Partners __ days prior to the program end date
WHAT IS 30?
§A Contract Account will remain active in CM with an inactive meter for __ days before the Contract Account is systematically moved out.
WHAT IS 9?
•SMS Text option can be offered to the BP for payments required for a pending ______ _______ or a reconnection of service due to non-payment.
WHAT IS CREDIT DISCONNECT?
BPs have a dedicated meter that only measures generation from the solar collector.
These meters are read along with the regular NEM meter but are not billing relevant
WHAT IS SREC?
§Dunning disconnect service orders are automatically cancelled if they are not worked within days from the creation date
WHAT IS 11?
§Accounts with a remote enabled AMI meter will receive a ____ __ ____ service order prior to disconnection
WHAT IS KNOCK ON DOOR?
Business partners enrolled in the Direct Debit program are allowed to suspend payment for ___ ____ before they are removed from DD.
WHAT IS 1 PAYMENT?
•Anniversary defaults to the month when the net meter is installed.
•
•BPs can make a one-time lifetime change to their anniversary month.
•
•BPs do not receive a refund for excess generation credits.
WHAT IS DE?
The _____ _____ on the Service Order screen in CM is the total amount required for reconnection. The Collection Amount does not include the Reconnection Fee and Deposit.
WHAT IS THE COLLECTION AMOUNT?
Capacity Balancing will control the number of remote disconnections that can be carried out each day
WHAT IS CAPACITY BALANCING?
§Payment posting logic pays the outstanding items with the ____ ______ first.